Post Office & Customer Service Assistant

Ashton Recruitment is recruiting on behalf of our client for a Post Office Assistant to join their busy Belfast branch.

Post Office Assistant
Salary: £28,000 per annum
Hours: Full-time, Monday to Friday, 40 hours per week
Location: Castlereagh Road, Belfast

This is a varied customer-facing role where you'll provide a wide range of postal, banking and business services, while delivering excellent customer service every day. You'll process mail and parcels, assist with financial transactions, support printing and document services, and help ensure the smooth day-to-day running of the branch.

The successful candidate will be confident dealing with customers, have strong attention to detail and take pride in providing a high standard of service.

Key Responsibilities

• Deliver excellent customer service and create a positive experience for every customer
• Process domestic and international courier shipments accurately
• Assist customers with printing, copying, scanning and document services
• Handle incoming mail and parcels for mailbox customers
• Promote and sell store products and services
• Process payments and maintain accurate records
• Support stock control, store administration and general daily operations
• Keep the store clean, professional and welcoming at all times

What We Are Looking For

• Previous experience in retail, customer service or a similar customer-facing role
• Friendly, confident and professional communication skills
• Strong attention to detail and accuracy
• Good IT and administration skills
• Ability to work well both independently and as part of a team
• Reliable, organised and proactive approach
• Comfortable working in a busy, fast-paced environment

Desirable Experience

• Courier, logistics or shipping experience
• Print, copy or document service experience
• Cash handling or point-of-sale system experience

What's on Offer

• Salary of £28,000 per annum
• Monday to Friday working hours
• Full training provided
• Varied and interesting role
• Supportive team environment
• Opportunity to develop within a growing business

Apply Today

This is an excellent opportunity for someone with strong customer service skills who enjoys helping people and working in a busy retail environment.

Ashton Recruitment is acting as a recruitment Business

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