Founding Head of Marketing

We are looking for a creative, dedicated and thoughtful Head of Marketing with a B2B background to own Vouchsafe’s marketing function.

Responsibilities

• Own and operate the company’s marketing function across our content, social, event and email channels.
• Coordinate with the sales team to raise the profile of Vouchsafe among our ideal customer profile with multi-channel campaigns.
• Measure the success of campaigns and iterate on the company’s marketing playback accordingly.
• Edit, and in some cases write, the weekly email newsletter and website blog.
• Iterate on the marketing website, working with our engineers to add new landing pages targeted at our ideal customer segments
• Work with the Head of Customer Success and CTO on major product announcements
• Work with our Design Engineers to iterate the company brand, stationary, templates and other marketing material
• Plan and organise our programme of monthly webinars and quarterly in-person events, booking guest speakers and coordinating with venues
• Organise our involvement in external conferences, and other events, including speaker applications and sponsorships
• Represent Vouchsafe at conferences, expos, meetups and other industry events

Who we’re looking for

We don’t care about traditional backgrounds or education, and instead look for outstanding people who have:

• A bias to asking for forgiveness, not permission.
• A deep curiosity about the problem we’re solving. We’re on the cutting edge, and we are always learning from our customers.
• A swiss army knife mentality. Our operational resilience comes from our ability to learn from peers and try our hand at areas outside our specialism.
• Experience in or knowledge of some combination of fraud, fintech, compliance or financial crime, or can demonstrate an exceptional ability to build expertise fast.
• An iterative approach to the work. We always strive for excellence, but when there are competing priorities, knowing what’s good enough always beats perfection.

About Vouchsafe

AI-powered deepfakes, documents and other identity fraud is riding roughshod over businesses big and small, and costs the economy countless billions, not to mention the personal cost.

Vouchsafe is the solution; one real-time API that businesses need to trust fearlessly.

Our AI-era counter-fraud tech is used by regulated financial institutions, startups, small businesses, etc. The more different kinds of businesses use us, the more powerful our real-time fraud data sharing network becomes.

We protect the entire customer life cycle with instant risk scoring, step-up verification using digital ID and official evidence and proactive monitoring.

And because of our inclusive fallbacks like proving who you are with a vouch from a trusted referee, it also helps people access services they would normally be shut out of, making it a genuinely impactful business that changes the world for the better.

The Vouchsafe team is made up of high-autonomy generalists who are experts in the domain we operate in. We are customer-obsessed; everyone does support and user research, and always will. We are also a diverse team, beating sector averages in nearly every category.

Join us in our mission to defeat AI fraud, by building the real-time trust infrastructure every business now needs.

What working for Vouchsafe is like

Our culture is fiercely collaborative and customer-focused. We work predominantly in person from our office in London, and some choose to work remotely on Mondays and Fridays.

Along with a competitive salary, we offer:

• 28 days of annual leave plus bank holidays
• Meaningful ownership share of the company via EMI share options
• Private healthcare through Vitality, including dental coverage
• Cycle to work scheme through DASH
• Learning and development budget for conferences, books and training courses
• Personal technology budget, and whatever you buy is yours to keep
• Company MacBook Pro
• Flexible working options, including jobshares for some roles and allowances for working parents
• An annual company party to celebrate the year with our customers, partners and wider community
• An annual international company retreat to recharge, share ideas and plan the year ahead together

The best candidates will proceed to a full 60-90m interview with several members of the team at our office in London, including a short task that simulates a day-to-day aspect of the role.

There is no closing date on this role. We will close it as soon as we have found the right person.

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