Customer Service Officer

Our client is seeking an organised and customer-focused Customer Service Administrator to join their busy team based in Wetherill Park. This is a fantastic opportunity to join a well-established global business offering long-term career stability, a supportive team environment and ongoing training.

What's on offer?

• Permanent full-time opportunity
• Supportive and collaborative team culture
• On-site parking
• Comprehensive training provided
• Long-term career opportunity with a recognised global organisation

About the role:

Working as part of a close-knit customer service team, you’ll be responsible for providing administrative support and ensuring customer orders are processed accurately and efficiently.

Your day-to-day responsibilities will include:

• Processing customer orders and updating internal systems
• Providing administrative support to the customer service team
• Responding to customer enquiries via phone and email
• Maintaining accurate data and records
• Liaising with internal stakeholders to ensure orders are fulfilled on time
• General customer service and administration duties

To be successful in this role, you’ll have:

• Previous experience in a customer service and administration role
• Strong attention to detail and excellent data entry skills
• Confidence using computer systems and Microsoft Office
• Excellent communication and organisational skills
• The ability to work in a fast-paced environment and manage competing priorities
• A positive, team-focused attitude and willingness to learn

Experience with ERP or CRM systems such as JD Edwards or Salesforce is advantageous but not essential.

This role requires flexibility to work between early morning start times (typically between 6:00am and 7:00am) and may occasionally require overtime to support business operations.

If you’re looking for a stable, long-term opportunity with a great team.

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