JOB COORDINATOR CON INGLESE

Join Impress – Europe's Leading Health-Tech Innovator!
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We believe everyone deserves a smile they'll love . As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019.

With 140+ clinics across 9 countries and rapid growth, we're improving lives worldwide.

The Impress team is passionate about teeth, digitalization, and customer service. We are

looking for a Doctor Trainer to accompany and support our doctors in their daily needs

across all our clinics.

What we offer:

• High-end, high-performance technical equipment: .
• Modern, fully renovated dental centers.
• Ongoing training.
• Support from a general practitioner for procedures not related to orthodontics.
• Professional supervision team dedicated to patients, alongside clinical appointments and available 7 days a week via the treatment tracking app.
• International network of colleagues (EU & USA).
• Energetic clinical team that listens to each other.
• Career path and growth opportunities.
• Special discounts on aligner treatments for you and your family.

In this role, you will:

• Approve treatment plans cases, review eligibility, approve refinements.
• Be the first level of support for the doctors and auxiliaries.
• Create the team and the process for smooth support for the front doctors.
• Be the liaison between the clinics and the HQ in Barcelona.
• Create training and processes.
• Train teams on processes and training techniques.
• Daily monitor quality reports and NPS and ensure good performance.
• Create improvement action plans and implement them.
• Daily monitor utilization and efficiency of time of the clinic teams. Organize daily quality checks.
• Create and implement procedures on quality monitoring of hygienist, auxiliaries, doctors in the use of tools and compliance with processes.
• Solve escalated patient requests and personally work with problem patients via meeting in the clinic, call, video conference or emails.
• Engage in marketing and interviews, receipt of influencers, and photoshoots. This may involve videos for social media.
• Combine work in the office and in the clinic when clinic requires orthodontic knowledge support.
• The work may involve travelling and need to work on weekends.
• Your hard work and drive to succeed will deliver nothing less than impressive results.

What you need to be successful:

• Graduate in dentistry or orthodontics, registered with the Dental Association.
• Solid clinical experience, ideally with aligners and digital technologies.
• Experience in supervising or coordinating a medical team.
• Proficiency in digital tools and patient tracking software.
• Ability to supervise and validate treatment plans and manage complex cases.
• Natural leadership, organizational skills, and excellent communication skills.
• Focus on patient excellence and continuous improvement.
• Fluent Spanish, professional English. xohynlm
• Willingness to travel frequently to all of our clinics at an international level.