Executive Director

Our client is seeking an Executive Director in the seniors’ care space. The role will be based full-time, on-site (5 days/week). This opportunity sits within a highly regarded memory care provider, known for delivering best-in-class, person-centred care.

The successful candidate will lead the launch of a brand-new, purpose-built 65-suite dementia care community in a prime, downtown-adjacent Toronto location.

Responsibilities

• Serve as the on-site Executive Director with full accountability for operations, performance, and culture
• Lead the end-to-end launch of a new dementia care community, including systems, processes, and team build-out
• Recruit, hire, and develop a high-performing interdisciplinary team across clinical, operational, and administrative functions
• Oversee all aspects of care quality, programming, and regulatory compliance within Ontario’s retirement home framework
• Drive occupancy through lease-up strategy, referral development, and community engagement
• Act as the primary ambassador to families, healthcare partners, and the broader community
• Manage full P&L responsibility, including budgeting, cost control, and financial performance
• Foster a strong, values-driven culture focused on accountability, compassion, and operational excellence
• Ensure the community remains inspection-ready and compliant with all applicable regulations

Requirements

• 10+ years of leadership experience in seniors’ care, healthcare, or a related field
• Proven experience in a site-level leadership role (Executive Director, Administrator, General Manager, or equivalent)
• Strong background in dementia or memory care environments
• Demonstrated ability to build teams, lead operations, and manage financial performance (P&L)
• Clinical credibility; nursing or healthcare background strongly preferred
• Deep understanding of resident-centred care and regulatory requirements in Ontario
• Track record of driving performance in both care quality and business outcomes
• Excellent leadership, communication, and stakeholder management skills

Nice to Have:

• Experience with new community openings, lease-up, or operational turnarounds
• Advanced degree (Masters) in healthcare, nursing, or administration

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