Content and Safety intern

Who we are

Keeta is the international subsidiary of Meituan, a global giant in the delivery sector, and we’re on a bold mission: to revolutionize food and consumer goods delivery around the world. Our motto is simple yet powerful: “We help people eat better, live better.”

With innovation and technology at our core, Keeta is expanding rapidly — with over 1,000 employees worldwide — and you can be part of this global journey.

Responsibilities :

• Receive comprehensive training in audit and moderation skills, in accordance with the established policy;
• Ensure the quality and accuracy of machine moderation results, actively monitoring for errors or bypasses;
• Analyze accounts to identify any potential methods used to circumvent moderation controls;
• Proactively identify and handle high-risk content; remove such content immediately;
• When content requires further investigation or action, promptly escalate to relevant internal teams;
• Assist in calibrating and optimizing the machine moderation model by identifying issues such as false positives and leakages;
• Communicate regularly with the model provider to report findings and help calibrate the moderation system;
• Compile and maintain daily lists of violating terms and trends to support ongoing model calibration and improvement;
• Remain vigilant regarding illegal content trends and evolving policy risks specific to Brazil, ensuring the moderation approach adapts to these developments;
• Consistently uphold the highest standards of integrity and compliance throughout all auditing and moderation activities.

Job Requirements :

• Strong analytical skills and attention to detail;
• Ability to identify subtle or emerging risks in user-generated content;
• Excellent communication skills, including the ability to report findings clearly to technical and non-technical stakeholders;
• Familiarity with machine learning moderation models and willingness to learn technical calibration processes;
• Good understanding of Brazilian regulations regarding illegal content and digital platform compliance;
• Ability to work efficiently and escalate critical issues promptly;
• Able to maintain confidentiality and follow strict policies and guidelines;
• Proactive, responsible, and able to adapt to shifting priorities in a fast-paced environment.

Interested in joining Keeta?

Check out our open positions! When applying, your information will be securely stored and may be shared with Keeta and its global affiliates.