Travel Services Specialist

Compensation:

• CTC: ₹1.2 LPA – ₹1.8 LPA (based on skills, experience, and interview performance)
• Performance Incentive: Attractive performance-based incentives are applicable, offering the opportunity to earn beyond the fixed monthly salary.

Company Description: Uncharted Traventure is a fast-growing, innovative travel company based in South India, dedicated to crafting memorable international holidays for Indian travelers. The company focuses on simplifying and personalizing travel for young families, couples, groups, and first-time travelers, providing end-to-end support from booking to return. Current destination expertise includes Bali, Vietnam, Thailand, Cambodia, Malaysia, Singapore, Dubai, Maldives, the Andaman Islands, and other emerging locations.

Team members collaborate to design curated experiences that balance comfort, adventure, and cultural immersion. Working at Uncharted Traventure offers the opportunity to contribute to a dynamic, traveler-focused environment with strong growth potential.

Role Description: This is a full-time remote role for a Travel Services Specialist. The specialist will communicate with travelers via phone, email, and messaging platforms to understand preferences, answer queries, and provide timely support before, during, and after trips. Daily tasks include coordinating travel arrangements such as flights, accommodations, transfers, and activities, and ensuring all itineraries are accurate and up to date.

The role involves managing bookings and changes, liaising with local partners and service providers, and assisting with the organization of guided tours and experiences. The specialist will also help resolve travel-related issues, maintain detailed records, and contribute ideas to improve processes and traveler satisfaction.

Qualifications:

• Possess clear communication, empathy, and problem-solving.
• Possess interest on Travel Arrangements, such as planning itineraries, booking transport, and coordinating accommodations.
• Possess Guided Tours and Travel Management capabilities, including organizing activities, coordinating with local partners, and overseeing trip logistics.
• Have good organizational skills, attention to detail, and the ability to manage multiple traveler requests simultaneously.
• Comfortable working remotely, using digital tools and booking platforms, and maintaining accurate documentation.
• Flexibility to attend in-person trainings/meetings in Chennai whenever required.
• Proficiency in English is required; additional Indian languages are an advantage.
• Prior experience in travel, hospitality, or customer-facing roles is preferred but not mandatory.