Marketing Agent

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

We are looking to fill a permanent full‑time Marketing Agent position at our Ville St‑Laurent offices.

The Marketing Agent reports to the Product Manager and supports the overall management of the product categories (management of the existing product range as well as the development of new products).

Main Responsibilities

Communicate with external suppliers and maintain relationships to gather product information (specifications, photos, instructions, technical documents)

Document internal databases for product creation and maintenance

Ensure the accuracy and compliance of information received according to company standards

Document products published on our website, including creating new product pages and updating existing ones

Ensure the accuracy and integrity of published information

Obtain and edit (when needed) technical drawings and instructions according to company requirements

Maintain the website by ensuring that products intended for each market are properly published

Respond to questions from internal customers (sales, customer service)

Communicate with external suppliers to provide technical support and product knowledge to internal teams

Prepare and coordinate the shipment of sample orders or replacement parts

Coordinate and track the creation of product launch materials (sales sheets, web banners)

Coordinate and track the creation of marketing materials (catalogs, email marketing campaigns, trade show materials) according to established timelines

As the role evolves, additional responsibilities may include:

Assisting the Product Manager in creating sales and training tools

Participating in cross‑departmental projects aimed at improving product category performance (operations, logistics, purchasing, compliance, customer service, etc.)

Assisting the Product Manager in inventory management, including end‑of‑life products and new product introductions

Contributing to sales development strategies for the North American market

Requirements

College diploma (DEC) in Marketing or Administration (relevant work experience in a similar role may be considered)

Bilingual (French and English), both written and spoken

MS Office Suite (Excel, Word, PowerPoint)

Image editing software

The ideal candidate:

Is detail‑oriented, resourceful, autonomous, and organized

Is pragmatic and curious

Has strong communication and teamwork skills

Can multitask effectively and manage priorities independently

Has a natural interest in understanding how things work

What we offer

• A Canadian flagship:As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work‑life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work‑life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre‑selection process.

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