Receptionist/Admin

Receptionist/Admin

Location: Belfast
Salary: Negotiable, dependent on experience (discussed at interview)

Working Hours

• Full-time or part-time hours available
• Flexible working pattern to be agreed
• Monday to Saturday rota may apply

We are seeking a friendly, professional, and organised Receptionist/Admin to join our team in Belfast. This is an excellent opportunity for an individual with outstanding customer service skills and a positive attitude to become the first point of contact for our customers and play a key role in supporting the day-to-day operations of our busy dealership.

The Role

As a Receptionist/Admin, you will be responsible for providing a warm and professional welcome to all customers, handling incoming calls and enquiries, and supporting the sales and aftersales teams with a range of administrative duties. You will ensure every customer receives an exceptional experience from the moment they contact or visit the dealership.

Key Responsibilities

• Welcome customers and visitors in a friendly and professional manner
• Answer and direct incoming telephone calls and email enquiries efficiently
• Manage the reception area, ensuring it is clean, organised, and welcoming at all times
• Schedule appointments and coordinate with sales and service departments
• Assist with customer enquiries and ensure they are directed to the appropriate team member
• Complete general administrative tasks, including filing, data entry, and maintaining customer records
• Process incoming and outgoing post and deliveries
• Support the wider dealership team with day-to-day administrative duties
• Maintain accurate records and ensure customer information is handled confidentially
• Deliver exceptional customer service while representing the company in a professional manner

Essential Requirements

• Previous experience in a receptionist, customer service, or administrative role (minimum 1 year preferred)
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to prioritise multiple tasks
• Confident telephone manner and professional appearance
• Good working knowledge of Microsoft Office (Word, Excel, Outlook)
• High level of accuracy and attention to detail
• Ability to work independently and as part of a team
• Friendly, reliable, and proactive approach to work

What We Offer

• Competitive salary, negotiable depending on experience
• Supportive and professional working environment
• Flexible full-time or part-time working options
• Opportunity to develop your skills and progress within the business

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