Director of Sales & Marketing

Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster.

The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour.

Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.

Duties and responsibilities related to the Director of Sales & Marketing role

As Director of Sales & Marketing, you will shape the commercial success of one of London's most distinctive luxury hotels. As a member of the Leadership Committee, you will define and execute the hotel's commercial strategy, positioning Great Scotland Yard among London's leading luxury hotels while driving profitable revenue growth across rooms, suites, meetings and events, dining experiences and partnerships.

Working closely with Revenue Management, Public Relations, Operations and Hyatt's global commercial teams, you will identify new business opportunities, develop innovative sales and marketing initiatives, and strengthen the hotel's presence within the luxury travel market. You'll build influential relationships with luxury travel advisors, corporate partners, consortia, event planners and key stakeholders, acting as an ambassador for Great Scotland Yard and The Unbound Collection by Hyatt.

You’ll inspire and develop a high‑performing Sales & Marketing team, creating a culture of collaboration, accountability and commercial excellence. Through data‑driven decision making, creative storytelling and strategic leadership, you’ll ensure every campaign, partnership and client interaction enhances the hotel's reputation while delivering exceptional commercial results.

About you

You are a commercially astute leader with a passion for luxury hospitality and a proven ability to position exceptional hotels within highly competitive markets. You understand that luxury is about creating desire through authentic storytelling, meaningful relationships and unforgettable experiences, and you know how to translate a hotel's unique character into lasting commercial success.

With significant leadership experience within luxury or premium hotels, you have an impressive track record of delivering revenue growth across multiple market segments while protecting brand integrity and rate positioning. You are equally comfortable developing long‑term commercial strategy as you are hosting influential clients, leading negotiations and representing your hotel on the global stage.

Above all, you are an inspiring people leader who brings confidence, commercial insight and a collaborative leadership style. You thrive on developing high‑performing teams, building strong relationships across the business and creating an environment where innovation flourishes. Most importantly, you have a genuine passion for luxury hospitality and are excited by the opportunity to shape the commercial future of one of London's most iconic and characterful luxury hotels.

Benefits you will enjoy as a Director of Sales & Marketing

Leadership package including bonus, private healthcare and enhanced pension.

12 complimentary nights a year across Hyatt Hotels worldwide.

Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

Free meals on duty in our colleague restaurant.

Business attire laundered complimentary.

Headspace membership and access to our Employee Assistance Programme.

50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.

Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all‑inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Next Steps:

Apply today for this Director of Sales & Marketing role and start your journey with Hyatt Hotels!

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