Quality Assurance Analyst

Job Description

BGL delivers software solutions to over 12,700 businesses in 15 countries through its user-friendly and highly intelligent web applications, combining amazing UX with powerful technology.

We’re a global team of professionals based in Australia, New Zealand, Singapore, Hong Kong, the Philippines, and the United Kingdom. With a strong reputation for excellence, we deliver high-quality SaaS solutions to the accounting industry, specialising in self-managed superannuation funds and corporate compliance.

We’re proud to celebrate achievements that reflect our culture and our people, including:

• Great Place to Work certification
• AFR Best Places to Work (Technology, Top 10)
• Mental Health First Aid Workplace Recognition
• Australia’s Best Workplaces for Women list
• AFR BOSS Most Innovative Companies – ranked four times in six years

Culture & Benefits

We take pride in continuously building and improving our culture, and we welcome people who share our values. We regularly seek feedback through engagement surveys, 1:1s, focus groups, and even casual coffee catch-ups. Our average employee tenure of 6+ years is a testament to the supportive and rewarding environment we’ve created—and we’ve got plenty of exciting things planned for the future!

Benefits you’ll enjoy include:

• Extra time off with additional annual leave, RDOs, and the option to purchase extra leave
• Hybrid working arrangements for all employees
• Learning and development opportunities, including annual development budgets, tailored development plans, paid study leave, and stretch opportunities
• Regular social activities, from monthly team lunches to annual company-wide events
• Comprehensive health and wellbeing programs, including EAP, flu shots, and run club
• Paid volunteering leave to give back to the community

About the role

As our Quality Assurance Analyst you will be responsible for testing quality and quality assurance within the Internal Products team, ensuring products are delivered to a consistently high standard. You'll work in a fast-paced environment, collaborating closely with internal teams to support product development, deployment, and ongoing operational excellence.

What you’ll be doing

• Conduct thorough test planning, define test cases and scenarios & provide feedback and contribute to process improvements
• Build and maintain automated tests using Playwright
• Ensure products meet compliance requirements before releaseActively participate in product team projects across all stages of the development lifecycle
• Act as a first point of contact, you will resolve escalated issues, bugs, and queries across all BGL Internal Products efficiently with commitment on quality outcomes
• Assist other teams with ad hoc requirements such as reporting

What we’re looking for

• A tertiary qualification in Information Technology, Software Engineering or a related field is preferred but not essential. Relevant industry experience in a QA or testing role will be considered in place of formal qualifications
• Strong SQL skills for data validation and troubleshooting
• Experience working in Agile software development environments
• Strong analytical and problem-solving skills
• Sharp attention to detail
• Sound communication skills and can collaborate seamlessly across teams

Please note we are only able to consider applicants with full working rights for Australia.

• We review applications on an ongoing basis so encourage you to apply as soon as possible.
• The next stage of our recruitment process will require you to complete a one way video interview.

We are an Equal Opportunity Employer.

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