Sales Coordination Associate

Location: Hybrid / Birmingham, UK
Job type: Permanent / Full-time
Sector and subsector: Supply Chain | Logistics
Annual Salary range: from £30,000.00 to £35,000.00

Are you ready to help shape the future of logistics, and be a part of company that values collaboration, innovation and growth? If so, we would love to hear from you.

The Role

As GBA Logistics continues to grow and increase sales activity, this role is required to provide dedicated coordination and administrative support across the sales function. Working closely with the Sales Coordination Manager, the Sales Coordination Associate will help ensure the sales pipeline runs smoothly, customer information is accurate, key tasks are completed on time, and the wider team has the support needed to convert opportunities into successful business growth.

What We Offer

• Holiday loyalty scheme
• Inclusive culture with employee resource groups
• Flexibility: Remote options, working hours
• Company Health Care Scheme
• Enhanced Maternity & Paternity Package

Key Responsibilities

• Support Sales and Account Management with administrative and coordination tasks across the full sales pipeline.
• Monitor compliance with the agreed Sales Pipeline Process, including approvals, checks and required follow-up actions.
• Ensure HubSpot records are accurate, complete and kept up to date to support reliable pipeline reporting.
• Coordinate new business onboarding, including task completion, customer setup and deadline tracking.
• Monitor timely completion of customer credit checks for new and potential customers.
• Maintain standard sales documents, templates and commercial documentation, ensuring they are current and centrally accessible.
• Support RFQ data input, document coordination and follow-up of assigned sales tasks.
• Coordinate customer creation and maintain accurate customer information in 1TMS.
• Prepare recurring sales, customer and KPI reports in line with business and customer requirements.
• Share customer requirements with relevant departments and escalated process deviations or downtrading concerns where required.

About You

• Administration experience essential – At least 3 years
• Logistics background desirable but not essential
• Attention to detail – Essential
• Time Management – Essential
• Data Entry – Essential
• CRM knowledge – Desirable
• Good Communication Skills, both internally & externally – Essential
• Customer Service Mindset – Essential

About Us

GBA Logistics is a trusted provider of end-to-end supply chain solutions, delivering reliable freight, warehousing, and distribution services across multiple industries and countries. Backed by smart technology and a skilled team, we prioritise speed, transparency, and customer satisfaction—every step of the way. We’re committed to operational excellence, sustainability, and creating an inclusive workplace where people thrive.

We are an equal opportunities employer. Our people have made us the success that we are today and are the key to our continued growth moving forwards. We recognise the unique and valuable contributions that arise from a diverse and inclusive workforce built up from people with different backgrounds, cultures, experiences, and skillsets, that when combined together, help our business to thrive.

If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via [email protected]

Applications close on 15th August 2026.

#J-18808-Ljbffr