Business Analyst III, Infrastructure

Overview

Powered by heart and dedicated to excellence, we’re the team that keeps Calgary connected – and you could be our newest member. We’re in the business of uplifting people, and every day, we create runways to new places and possibilities, building a better airport experience for everyone.

Team

The Infrastructure Team is a dynamic and collaborative group responsible for designing and building projects at Calgary International and Springbank Airports. We aim to deliver high-quality projects in a fast-paced, engaging environment. We value teamwork, collaboration, and a supportive culture.

Responsibilities

• Facilitate requirements workshops and working sessions to gather, analyze, and validate business and technical requirements.
• Develop and maintain functional (user stories, use cases) and non-functional (data, reporting, security, governance) requirements documentation, ensuring completeness, accuracy, and traceability.
• Define, prioritize, and validate business requirements for large and complex initiatives involving multiple stakeholder groups and workstreams.
• Assess requirement changes, identify impacts, and maintain alignment between business objectives and project scope.
• Prepare and present requirements updates, risks, dependencies, and recommendations to support project and investment decisions.
• Define performance measures, reporting requirements, and success criteria to support project outcomes and business objectives.
• Validate proposed solutions against documented requirements and established business objectives.
• Apply business analysis standards, templates, and best practices while contributing to continuous improvement of business analysis processes and methodologies.
• Assign and oversee business analysis activities across project initiatives, ensuring requirements deliverables are completed in accordance with established standards and timelines.
• Bachelor’s degree in Business Administration, Architecture, Engineering, Computer Science, or related discipline is required; relevant professional experience may be considered in lieu of formal education.
• 6–8 years of progressive project experience culminating in leading large-scale, multi-stakeholder projects is required.
• Excellent communication skills with the ability to present concepts of varying complexity to technical and non-technical stakeholders.
• Advanced requirements elicitation and analysis skills with the ability to translate business needs into detailed functional and non-functional requirements.
• Strong problem-solving skills with the ability to think critically and strategically.
• Proven ability to gather and refine project requirements, ensuring clear understanding and seamless collaboration across technical and business audiences.

Additional Skills

• Bilingual in English and French
• CBAP Certification or equivalent is an asset
• PMP Certification or equivalent is an asset

Diversity and Values

We are committed to building a team where leadership shines and our crew thrives both at work and at home. We strive to create a workplace that is physically and psychologically safe, equitable to all, and actively progressing along the path to reconciliation.

Our Values

We prioritize genuine concern and compassion for everyone we engage with, from team members to partners and guests. We actively seek diverse perspectives in decision-making and collaboratively tackle challenges. We work with trust and transparency, supporting one another to achieve collective goals.

We grow, evolve, and adapt with purpose, aligning actions with our vision. We embrace curiosity and boldly challenge the status quo, exploring opportunities and taking thoughtful, responsible risks that drive innovation.