Network Delivery Manager

Job Description The Network Delivery Manager is a seasoned professional with 15-20 years of hands‑on experience in the network domain, demonstrating a proven track record of operational management and strategic leadership. This role requires direct oversight of large‑scale enterprise networks comprising 1,500 or more devices across Data Center, Campus Wired/Wireless, and WAN environments, and has led teams of over 70 engineers to drive performance, mentor talent, and ensure seamless collaboration across teams. Key Responsibilities Ensure customer satisfaction by proactively recognizing support gaps, anticipating blockers to service improvements, and organizing resources for maximum efficiency.

Maintain a strong understanding of the ITIL framework, with hands‑on experience in major incident handling, escalation management, and client management. Interact comfortably with senior leadership, including Director and CTO‑level stakeholders, and be flexible to support 24/7 operational demands. Serve as the single point of contact for complex network operational deliverables and initiatives, driving continual service improvements and fostering a culture of excellence.

Maintain clear communication channels with clients and internal teams. Qualifications 8–10 years of experience in network operations, with a proven ability to manage large, complex networks of 1,500+ devices. Expert‑level proficiency in platforms such as Cisco Nexus, Catalyst Switches, ISR/ASR Routers, Check Point and ASA firewalls, F5 Load Balancers, SolarWinds, Palo Alto SD‑WAN, Infoblox, and Zscaler Proxy.

Mandatory skills in Cisco Routing and Switching. Demonstrated leadership of engineering teams, with a focus on performance, mentorship, and operational excellence. Strong communication and stakeholder management skills, with experience engaging senior technical leaders.

Commitment to driving improvements and achieving operational excellence in high‑pressure environments. Equal Opportunity Statement Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants, including persons with disabilities, throughout the recruitment and selection process.

Wipro provides equal opportunities to all and values diversity. #J-18808-Ljbffr