Manager, Medical Technologists

CORE JOB SUMMARY The Manager, Medical Technologists provides leadership and management for clinical laboratory procedures, quality assurance, and instrument maintenance. The position plans and implements the overall laboratory policies, procedures, and services for the assigned unit, ensuring efficient and effective departmental operations, including quality control and compliance adherence. The Manager also manages personnel, coordinates services with reference laboratories and vendors, collaborates with other laboratories and departments to provide high‑quality integrated patient care, oversees the development of monthly and quarterly reports, and actively improves laboratory functions.

CORE JOB FUNCTIONS Manages teams of medical technologists responsible for performing basic tests and laboratory procedures. Communicates and disseminates general information and policy or procedure changes to personnel. Ensures that the proper laboratory equipment is in place.

Monitors equipment performance, diagnoses instrument problems and malfunctions, and makes repairs or initiates service requests. Plans, prioritizes, and directs work activities to ensure smooth and efficient operations. Investigates and resolves problems concerning patient testing and procedures.

Assists with interviewing and selecting new staff. Participates in the formal progressive disciplinary process. Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.

Participates in the design and implementation of new procedures and instrumentation. Monitors quality control and assurance, proficiency testing, and implements corrective actions. Coordinates and participates in continuing education activities and events.

Monitors employee compliance with approved regulatory and departmental guidelines. Assists in developing the strategic goals and objectives for the section. Develops, implements, and evaluates training programs.

Assists with the development of competency assessment tools. Participates in the review, revision, and implementation of standard operating procedures. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

Ensures employees are trained in controls within the function and on University policy and procedures. CORE QUALIFICATIONS Education: Bachelor's degree in a relevant field required Experience: Minimum 3 years of relevant experience required Certification and Licensing: Clinical Laboratory Supervisor Knowledge, Skills and Abilities Operational Management: Optimizes day‑to‑day operations and processes for efficiency and effectiveness. Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.

Financial Oversight: Knowledge of financial operations and management. Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.

Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively. Department Specific Functions Ensure SOPs are in compliance with relevant rules and regulations such as the FDA, CLIA, state testing requirements, Joint Commission, and manage FDA reportable events, errors and deviations, perform self‑inspection, and audit, educate clinical team, review and investigate safety events. Analyze data, generate graphs of quality indicators, conduct investigations, and prepare corrective action plans.

Assure supervisors plan staffing requirements, hire to meet needs and schedule to ensure efficient management of resources and workflow. Test Method Validation: ensure testing systems provide quality laboratory services for all aspects of test performance: preanalytical, analytical, and post‑analytical. Work with the laboratory director/supervisor and QA team to incorporate a comprehensive quality and training program that includes SOPs, training records and oversight, and implementation of quality testing programs.

Ensure testing systems in use for each test performed in the lab provide quality lab services for all aspects of test performance, provide day‑to‑day supervision of high‑complexity test performance, and ensure test system performance levels are acceptable. Help maintain licensing and accreditation, activity menu and proficiency testing up to date. Prepare responses to citations and/or accreditation inquiries.

Participate actively on ongoing and new performance improvement projects. Assist on investigations, root cause analyses and complaint resolutions. Adhere to all Administration, Environmental of Care, CHP, Safety, Infection Control and Laboratory policies and procedures.

Other duties assigned. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.

Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff Pay Grade: H15 #J-18808-Ljbffr