Manager Office Services and Facilities

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other. We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential.

Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths. Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

Profile Reporting to the Director of Operations, our Manager of Office Services and Facilities oversees facility maintenance and office services in our Calgary offices, ensuring that our firm meets the high expectations of our professionals, staff, and clients. The successful candidate brings strong experience in facility management, administration, vendor relations, purchasing, and budgeting. Responsibilities Manage office services, facilities, records management and hospitality teams in the Calgary office In conjunction with the Director of Operations, provides remote mentoring, coaching and guidance to the Office Services Supervisor in Vancouver, as required.

Lead performance management processes, including conducting reviews, identifying development opportunities, and contributing to the recruitment and onboarding of new team members. Work closely across all teams to ensure that the facility and client service align with the Gowling WLG brand. Lead daily administrative operations for the Office Services and Facilities department, ensuring effective prioritization of work and timely resolution of operational challenges.

Liaise with building landlords, management, security and operations personnel and suppliers to ensure the Firm’s premises are well maintained on a regular basis including cleaning, lighting, security, HVAC systems, etc. Liaise with the Director of Operations and the Office Managing Partner to manage and maintain office and workspace assignments, including maintenance and upkeep of office floor plans. Liaise with vendors ensuring agreements are upheld, obtaining quotes, and coordinating invoice payment with the accounting department Assist in the preparation of annual operating and capital budgets, maintenance and repair schedules, maintain inventory and operates within the financial and budgetary controls of the firm.

Ensure that all provincial health and safety requirements are met. Act as lead on emergency responses pertaining to facilities and operations, and serves on health and safety committees to ensure office business continuity plans are maintained and tested. Assemble data and prepare periodic and special reports, manuals and correspondence.

Work independently with limited direction and guidance. Other duties as assigned. Qualifications Diploma or Certificate in Administration or Facilities Management is an asset.

Facility management experience is required. Ability to work both independently and as part of a team. Management experience in a law firm or professional services environment is preferred.

Excellent interpersonal, communication, and teamwork skills. Strong computer skills including proficiency with Microsoft Office Suite. Excellent attention to detail.

Strong organizational skills, including a proven ability to set priorities and work strategically. Ability to work in a fast-paced environment, moving throughout the firm and transporting materials on an ongoing basis. The ability to lift a maximum of 50 lbs is required.

Maintain a high standard of work while managing significant workload demands, including meeting tight deadlines and adapting to irregular hours or short-notice priorities. Benefits / Perks 10 0% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance Benefits coverage for Firm members and their dependents from day one! 15+ vacation days and hybrid work flexibility Parental leave top-up for 26 weeks (after 12 months of full-time employment) Group Retirement Savings Plan with employer match Financial protection through short & long-term disability, life, accident & critical illness insurance Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders Recognition awards, appreciation events, and a supportive, collaborative work culture Perks and preferred pricing programs, referral bonuses and more Gowling WLG is recruiting for this role to support ongoing firm needs and team operations. This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching.

These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers. Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know. #J-18808-Ljbffr