Advanced Tier 3 Engineer Role
IMP Solutions
Job Description
Join IMP Solutions as a skilled Tier 3 Engineer in Halifax, NS. This role focuses on delivering cutting-edge IT and business consulting services while enhancing your technical skills in a collaborative setting. As part of the Service and Support team, you'll design robust network solutions and architect client-specific cloud environments.
Your ability to mentor junior staff and manage IT project tickets will be essential in driving service excellence and ensuring client satisfaction. Key Responsibilities: • Implement infrastructure solutions: WAN/LAN, virtualization, and Azure • Support and architect hosted environments for diverse client needs • Develop comprehensive disaster recovery documentation • Provide assistance in Microsoft technology support • Maintain virtualization platforms and remote access capabilities Requirements: • BA/BS in Computer Science or related discipline • At least 5 years of experience in IT • Relevant certifications like MCP, CCNA, and VCP preferred • Strong troubleshooting and diagnostic skills • Excellent multitasking and communication abilities Advance your career in a supportive team environment at IMP Solutions, where innovation thrives. #J-18808-Ljbffr