Customer Success Manager (US Shift)

Job Description: We are looking for candidates with at least 2 Years of hands-on experience in managing Amazon Ads or any marketplace advertising. The selected individuals will play a key role in guiding and assisting clients through the \"Hector\" platform, providing comprehensive walkthroughs and handholding support to ensure optimal use and performance. Key Responsibilities: ● Provide step-by-step walkthroughs and handholding support for clients using Hector. ● Conduct client demos to deliver engaging and informative product demonstrations to clients, showcasing the Hector platform’s features and benefits. ● Assist in setting up and optimizing Amazon Ads or other marketplace ads. ● Address client queries and provide solutions for any ad-related issues. ● Collaborate with the team to improve the user experience on the Hector platform. ● Stay updated with the latest trends and best practices in Amazon Ads and marketplace advertising.

Qualifications: ● Minimum of 2 Years experience in Amazon Ads or other marketplace ads. ● Competitive analysis expertise to assess market trends, monitor competitor strategies, and identify opportunities for business growth. ● Strong understanding of advertising strategies and campaign optimization. ● Excellent communication and client interaction skills. ● Ability to troubleshoot and resolve issues promptly Hector Website:- https://hectorai.live/