Inside Sales Manager

About the Role We are seeking a high-energy Inside Sales Manager to drive revenue expansion within existing enterprise and BFSI accounts by identifying new stakeholders, uncovering adjacent needs, and creating qualified expansion opportunities. This role focuses on account mining and expansion, or new-logo acquisition. The position carries a defined expansion revenue quota, achieved through cross-sell and upsell opportunities in collaboration with Account Managers and Sales Owners.

Success in this role requires balancing account intelligence, opportunity creation, and revenue delivery, Key Responsibilities Engage existing customer accounts to identify additional stakeholders across Cybersecurity, Risk, Compliance, IT, and Digital Transformation functions. Conduct structured conversations to uncover unmet needs, regulatory drivers, and expansion opportunities. Map account buying centers, influence networks, and decision-making structures.

Identify and qualify cross-sell and upsell opportunities aligned to X-Bizs product portfolio. Create and progress qualified expansion opportunities in CRM and hand over to Account Managers or Sales Owners for closure. Support deal progression through coordination of discovery, solution discussions, and follow-ups.

Maintain accurate CRM data including contacts, opportunity stages, and account intelligence. Proactively surface account risks such as budget shifts, vendor consolidation, leadership changes, or compliance pressures. Achieve assigned expansion revenue quota through assisted and influenced opportunities within existing accounts.

Key Performance Indicators (KPIs) Performance will be measured across a balanced set of metrics: New stakeholders and buying centres identified within existing accounts Qualified expansion opportunities created Expansion pipeline value influenced Expansion revenue achieved against assigned quota Quality of account intelligence and CRM discipline Collaboration effectiveness with Account Management and Sales teams This role carries a revenue quota however, revenue is expected to be achieved through structured account mining and collaborative deal execution rather than standalone closing. Key Skills & Requirements 25 years of experience in Inside Sales, Account Development, or Business Development for Software / SaaS solutions. Proven exposure to account expansion, cross-sell, or upsell motions.

Experience engaging enterprise or BFSI customers across multiple functions. Strong discovery, probing, and relationship-building skills. Comfortable working with shared revenue ownership and matrixed sales teams.

Hands-on experience with CRM tools (Salesforce, HubSpot, Zoho, etc.). Outcome-driven mindset with accountability for both pipeline quality and revenue results. What We Offer Opportunity to work on deep, high-value enterprise accounts.

Clear ownership of expansion revenue within existing customers. Competitive compensation with performance incentives tied to expansion revenue, pipeline contribution, and account mining effectiveness. A collaborative, learning-driven sales culture focused on long-term customer value.

Kindly reply to this email without changing the subject line with an updated copy of your resume along with the following details. Current CTC: Expected CTC: Notice Period: AI Screening As part of our evaluation process, an initial AI screening round invite will be shared with you shortly. We request you to complete this assessment at the earliest, as it plays a crucial role in strengthening your profile and helps us process your candidature more effectively with the client.

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