Business Analyst - Hospitality

Property Management Systems Business Analyst (Hospitality Technology) Remote (with occasional travel to their hotels, globally) £500–£550/day 12-month contract (Inside IR35) We are seeking 1–2 experienced Business Analysts to support the global rollout of a new Property Management System (PMS) within a large international hospitality organisation. This is a business-focused role (not pure technical delivery), requiring strong experience in hospitality systems, localisation, and global implementation programmes. The ideal candidate will have hands-on experience with localisation at scale, ideally within global enterprise environments, and understand how to translate regional regulatory requirements into robust system configuration Key Responsibilities Develop deep expertise in global PMS localisation requirements, including taxation, invoicing, fiscal integration, and country-specific regulatory compliance Work closely with regional stakeholders across multiple geographies to gather, analyse, and document business requirements for PMS capabilities Translate complex local and global business needs into clear functional and technical specifications for Product, Engineering, and QA teams Collaborate with internal teams and external technology partners to ensure successful delivery of PMS localisation and configuration requirements Produce and maintain high-quality country-specific configuration and handover documentation, ensuring alignment with global design standards and local legal requirements Support testing and validation of localisation rules across multiple markets during implementation and rollout phases Occasional travel required for stakeholder workshops, design sessions, and go-live support What we’re looking Proven experience as a Business Analyst or PMS Consultant in the hospitality or travel technology sector.

Strong background in PMS implementations with significant localisation and multi-country/global rollout experience Deep understanding of hospitality operations, including reservations, billing, taxation, invoicing, and fiscal requirements Experience working in global, multi-region environments, managing differing regulatory and business needs Excellent stakeholder management skills across local, regional, and global teams Strong documentation skills with high attention to detail and a structured delivery approach Comfortable working remotely in a distributed team, with occasional international travel This is an opportunity to be part of a major global transformation programme, driving the localisation and deployment of a core hospitality platform across multiple regions.