Workday / Phenom Testing – Test Manager / Delivery Manager

Experience: 10 years in Quality Engineering/Test Management, with experience leading enterprise HR technology testing programs involving Workday and/or Phenom platforms. Role Summary: We are seeking an experienced Test Manager / Delivery Manager to lead and manage a team of 15 QA professionals supporting Workday and Phenom implementation, integration, enhancement, and production support initiatives. The ideal candidate will be a customer-facing leader who can understand business challenges, define testing strategies, recommend solutions, and ensure successful delivery of quality outcomes.

Key Responsibilities: Lead and mentor a team of 15 testers across Workday and Phenom testing engagements. Act as the primary point of contact for client stakeholders, driving effective communication and relationship management. Understand business requirements, analyze problem statements, and propose appropriate testing and quality assurance solutions.

Define and manage test strategy, test planning, resource allocation, risk management, and delivery milestones. Coordinate functional, integration, end-to-end, regression, and UAT support activities across Workday, Phenom, and related third-party systems. Drive defect triage, issue resolution, and quality governance while ensuring adherence to timelines and delivery commitments.

Track testing progress, risks, defects, and quality metrics, providing regular status updates to stakeholders. Identify opportunities for process improvement, automation, and testing optimization. Required Skills: Strong experience in Workday testing (HCM, Payroll, Benefits, Recruiting, Talent, Learning, Integrations, etc.).

Good understanding of Phenom Talent Experience Management (TXM) platform , including Career Site, CRM, Talent Marketing, Recruiting, and Workday/ATS integrations. Proven experience managing QA teams of 15 members and handling client-facing delivery responsibilities. Strong stakeholder management, communication, analytical, and problem-solving skills.

Experience with Agile delivery methodologies and tools such as JIRA, Azure DevOps, TestRail, or Testmo. Familiarity with workday automation frameworks and tools. About QualiZeal QualiZeal is a next-generation Quality Engineering and Digital Assurance company focused on enabling enterprises to deliver high-quality, scalable, and resilient digital experiences.

With deep expertise in Performance Engineering, AI-led Quality Engineering, and Reliability practices, QualiZeal helps organizations accelerate transformation through innovation, automation, and platform-led delivery models. We partner with global enterprises across industries, combining domain expertise with cutting-edge technologies such as AI/GenAI, observability, and cloud to drive measurable business outcomes. Our focus on engineering excellence, customer-centricity, and continuous innovation empowers clients to achieve faster releases, improved reliability, and superior performance at scale.

At QualiZeal, leadership roles offer the opportunity to shape strategy, build high-impact teams, and drive meaningful transformation for clients worldwide.