Workday OCM Business Analyst
Anicalls (Pty) Ltd
Job Description
• Creation of training materials, such as PowerPoint presentations, instructional documents, recorded video demonstration, and email communications • Attendance of meetings as a representative of the OCM team • Tracking and maintenance of OCM work tickets in JIRA project management software • Collaboration with OCM Lead on the scheduling and completion of requirements gathering, training, and communication tasks • Assistance with the Development of Change Leader network and Super Users of the Workday system • Liaising with business stakeholders to provide project updates, facilitate demos, or identify areas that require further training • Support of OCM efforts to monitor and document business readiness, identifying risks and developing mitigation strategies to ensure adherence to the project timeline • Experience developing communication and training content, particularly presentations, surveys, and video recordings • Highly organized with the ability to prioritize tasks and resolve roadblocks to meet deadlines without sacrificing standards of excellence • Exceptional attention to detail; strong customer-service orientation; effective meeting management • Advanced Microsoft Office skills, especially Word, PowerPoint, Excel, and Visio; proficiency in SharePoint; ability in Survey Monkey • Creative and independent, accustomed to collaborating with a fast-paced team • Strong organization and writing skills, Experience developing graphic representations of business and project processes • Passionate, energetic, and enthusiastic about managing change