Wine Fulfillment & Sales Associate

Online wine retailer looking for a full-time Wine Fulfillment & Sales Associate

THE ROLE
Provide exceptional service to clients and staff for all logistics-related activities, ensuring the timely and cost-effective delivery of wine and spirits orders in compliance with all applicable laws and regulations. Help maintain accurate inventory at all times. As an online-only retailer, we also value team members who can contribute to sales through strong written communication and wine knowledge.

RESPONSIBILITIES

• Pick, pack, and ship orders accurately and on time.
• Maintain accurate inventory by adding and depleting wines in real time.
• Ship in compliance with all applicable laws and regulations.
• Work closely with the sales team to deliver an integrated, consistent, and exceptional client experience.
• Communicate clearly with customers and fellow team members, primarily in writing (email and online inquiries).
• As time allows, support online sales by helping write product descriptions, answer customer wine questions, and make recommendations.

IDEAL EXPERIENCE & ABILITIES

• 2 to 3 years of experience in the wine or beverage industry; college degree a plus but not required
• Good wine knowledge, including the ability to read and interpret wine labels correctly
• Clear, polished writing skills and comfort describing wines in an engaging, accurate way
• Proactive communicator and solution oriented
• Excellent client service skills and the ability to stay calm under pressure
• Ability to learn quickly and apply new knowledge
• Ability to work both independently and as part of a team
• Strong organizational skills to set priorities, multitask, and meet deadlines
• Ability to work overtime, weekends, and holiday hours is required
• Ability to lift 50 lb cases on a regular basis is required

TO APPLY
Please include a resume and a short writing sample, such as a few sentences describing a wine you enjoy.