Warehouse Worker

Job title: Carts/ Warehouse Worker (CAN)

Description: Assists customers in the loading zone and ensures Shopping tools are readily available during the entire shopping journey.

Maintains the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer, to strengthen as the best home furnishing store.

Responsibilities:

• Provides friendly, safe, and efficient car loading and/or unloading service, while maintaining a clean loading zone by removing strapping, excess carts, and cardboard.
• Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels during open business. This includes all carts, pencils, yellow bags, maps, twine, etc.
• Ensure physical shopping tools are filled at closing and ready for the next business day. This includes all carts, pencils, yellow bags, maps, twine, etc
• Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove any physical stands/tools that are not in a safe condition.
• Met customers' needs, solves problems independently, and recognizes when to escape to a manager.
• Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect) as needed.
• When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout experience.
• When supporting Returns, ensure products and equipment are properly staged for the next step in the process.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are handed over to customers. Physical Demands: Lifting to 50lbs and walking frequently.

Must be able to engage positively with customers, move with a sense of urgency, lift to 50 pounds, and handle Florida summer temperatures

• Working Conditions: Outdoor 50% of the time."

#J-18808-Ljbffr