Warehouse Team Lead

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary

The Warehouse Team Lead is responsible for achieving the prescribed company objectives for safety, efficiency, quality, inventory accuracy and customer service. Particular emphasis is placed on the guidance of warehouse team members and working according to operational action plans specific to receiving, warehousing and shipping product in a manner consistent with company service and cost objectives.

Shifts

Morning/Evening

What you will do

• Meet customer service expectations
• Train and monitor employees including performance, conduct, and work quality
• Ensure the warehouse space is used efficiently and make any changes to the storage profile, in line with customer expectations
• Ensure productivity expectations are being met
• Ensure inventory accuracy and efficient space utilization through training of warehouse staff
• Process receipts and orders in the WMS in the absence of the CSR and Supervisor
• Communicate unforeseen warehouse events impacting service to the CSR and to the customer

What You’ll Bring

• 6 months up to 1 year of Lead Hand experience
• Up to 5 years of experience in a warehouse setting
• High school diploma
• Knowledge of warehouse best practices
• Knowledge of Distribution Centre operations, warehouse management systems (WMS)
• Knowledge of occupational health & safety requirements
• Experience with inventory control and RF devices

Skills & Competencies

• Reliable self-starter capable of working alone
• Must be able to lead staff to meet customer demands and company objectives
• Must be capable of applying effective communication skills orally and in writing
• Must have proven analytical and problem‑solving skills

Benefits

• Cohesive team and a positive, hard‑working atmosphere
• Meaningful opportunities for career growth
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and core values
• Discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbecues and driver‑appreciation week, that regularly bring us together
• Community giving through volunteering and donations
• Resilience during pandemics and economic downturns, allowing for stability in good economic environments

Commitment to Accessibility

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.

#J-18808-Ljbffr