(Warehouse & ) Operations Manager Iberia

(Warehouse & ) Operations Manager Iberia

Published 6/11/2026

Reference REQ0014827

Department Operations

Location Madrid (ES)

Contract type Regular

About the job

We Are Looking For a hands-on and people-focused Operations Manager who leads the daily operations of our Madrid distribution center. In this role, you are responsible for ensuring a safe, efficient and customer-focused operation while developing a high-performing team and driving continuous improvement initiatives.

THIS ROLE INCLUDES DIRECT LEADERSHIP AND DEVELOPMENT OF A TEAM OF APPROXIMATELY 30 EMPLOYEES ACROSS OPERATIONS.

What is your role? / Your Responsibilities: Your Specific Tasks Include

• Lead all operational activities within the distribution center, ensuring service, quality, productivity and safety targets are achieved.
• Translate company strategy into operational plans and priorities for the local operation.
• Prepare and manage operational budgets, resource planning and workforce requirements in line with business objectives.
• Drive continuous improvement initiatives focused on efficiency, quality, customer service and cost optimization.
• Monitor and report on operational KPIs, identifying opportunities and implementing corrective actions where needed.
• Ensure compliance with safety, quality and operational standards and promote a strong safety culture across the site.
• Lead, coach and develop team leaders and employees, creating a culture of accountability, engagement and continuous learning.
• Evaluate team capabilities, identify development opportunities and implement talent development initiatives within the area of responsibility.
• Collaborate closely with Supply Chain, Transport, Customer Service, HR and other stakeholders to ensure smooth end-to-end operations.
• Support operational change initiatives and contribute to the successful implementation of new processes, systems and ways of working.
• Build strong relationships with internal stakeholders and proactively address operational challenges and business needs.
• Develop tactical plans to optimize resources, warehouse capacity and operational performance while maintaining excellent customer service levels.
• Ensure inventory accuracy, operational reliability and effective execution of daily warehouse processes.

Who are you? / We Are Looking For Candidates With:

• Bachelor's degree in Logistics, Supply Chain, Operations Management or equivalent through experience.
• 5-10 years of experience in warehouse, logistics or operations management.
• Proven experience leading operational teams in a distribution, logistics or supply chain environment.
• Strong people leadership skills with experience coaching and developing teams.
• Experience managing operational KPIs, budgets and performance improvement initiatives.
• Analytical skills to evaluate operational data and performance metrics and translate insights into actions.
• Experience working in a matrix organization and collaborating across functions.
• Knowledge of B2B logistics and next-day delivery operations is a strong advantage.
• Continuous improvement mindset with experience in Lean, operational excellence or process optimization.
• Fluent in Spanish and English.

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