Warehouse Customer Assistant - Milton Keynes, Buckinghamshire
Willen Hospice
Job Description
Warehouse Customer Assistant - Milton Keynes, Buckinghamshire
Kiln Farm Distribution Centre - Milton Keynes
Job Summary
Re-use,recycle and raisefundsforan amazingcause
Are you a friendly, organised, and hardworking individual? Do you enjoy workingaspart of a team,offeringgreat customerserviceandmaking sure everything is inthe rightplace?
We are lookingforaWarehouseCustomerAssistantto joinour passionate teambasedatourbusyDistributionCentreatKiln Farm.
In thisrole,youwillbethewarm welcomeat the heartofour operations,as you greetour supporters,assistwithdonations, organisestock andhelpwithunloadingdeliveries.
Whatyoulldo:
Support Daily Operations: Work alongside thewarehouse team tomove, organiseandallocatestock for distribution.
SupporterEngagement: Greet andassistsupporters dropping off donations with awelcoming andcourteous service.
Gift Aid Promotion: Maximise income by encouraging donors to sign up for Gift Aid, completing paperwork, and adding Gift Aid labels to relevant stock(full training will be given).
Loading & Unloading: Assist with the safe collection and delivery of donated goods, working safely and in compliance with Health and Safety guidelines.
Furniture Storage & Stock Rotation: Help with the storage and rotation of stock to ensure the warehouseremainswell-organised and functional.
Collaborate with the Team: Work closely withthe TeamLeadersandvolunteers to ensure the smooth running of operations.
Maintain Cleanliness:Help keepthe warehouse clean, tidy, and well-organised.
Compliance: Follow all organisational policies, procedures, and legal requirements, including Health & Safety regulations.
Werelooking for someone who is:
Friendlyand enjoys engaging with the public
Wellorganised,proactiveand hardworking
Team minded, with aflexible attitudeanda willingness tohelp outwherever needed
Passionate aboutsupportingourcharity and maximising income for a great cause
Physically fit and able to carry out frequent manual handling throughout the day
Aware ofHealth & Safetyconsiderations in a warehouse environment
Able to use basic IT skills for processing stock
Previouswarehouse,retailor customer service experience would behelpful
Please note that this advert may close early if a high number of applications are received. We therefore encourage early submission of your application.
This appointment is subject to a Basic Disclosure and Barring Service check.
About the role
Set in the tranquil grounds of Willen Lake, Willen Hospice isthe leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too.We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and aspecialist Lymphoedema service.
As a registered charity, we raise vital funds through our dedicated income generation team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
About you
Arole withpurpose be part of a team delivering outstanding palliative care.
Supportiveandcaringenvironment work with passionate colleagues.
Greatbenefitspackage including 35 days' holiday,contributorypension scheme, enhanced maternity/sick pay, and ongoing professional development.
Perksand extras free on-site parking, subsidised catering, Blue Light Card discounts(with membership), and an Employee Assistance Programme.
About us