Visitor Experience Host (Casual) - London

Visitor Experience Host (Casual) - London,W1J 0BDSalary: 14.80 per hourPlease note that this role is being offered on a Casual contract with flexible, ad-hoc work on weekdays, weekends, bank holidays, and public holidays. The Royal Academy of Arts is under no obligation to offer you hours. About this RoleOur Visitor Experience Welcome Hosts are the first and last impression of the Royal Academy and as such are seen as the embodiement of our values.

The Front of House teams provide assistance and information at each step of our visitors journey, anticipating their every need. We ensure the on-site visit is safe, welcoming, authentic and engaging. From meeting andgreeting, ticket and membership card scanning, building navigation and cloakroom support, all the way through to the experiences in our restaurants and cafes.About YouTo be considered for this role, you will be a dynamic, customer service focussed individual who believes in putting the needs of a varied audience at the heart of what you do.You will have excellent customer-facing skills, and the ability to deal with a wide range of people.

You will be adaptable, friendly, helpful and provide a warm welcome, offer proactive assistance and clear information to all those visiting or working at the Academy.You should be able to demonstrate a genuine interest in people and be able to engage with a high volume of visitors. You may have an appreciation for the arts but more importantly you will be passionate about contributing to the RA`s story. Eligibility for the employee benefits listed below are limited to permanent and contract employees and are not available to casual workers.