Warehouse and Logistics Manager

Job Description

Job Description

OVERVIEW

The Warehouse and Logistics Manageris responsible for all operations of the Warehouse & Shipping Department including the Packaging Department.

This person manages approximately employees 10 hourly employees within a union setting. The ideal candidate will have prior experience in a fast-paced and challenging environment, experience driving change in culture and procedures, and the ability to adopt new technologies to improve department performance.

PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES

·         Maintaining a safe, orderly and productive warehouse.

·         Ensure on-time, accurate and cost-effective shipping.

·         Manage, schedule and train staff.

·         Optimize process and technologies.

·         Drive continuous improvement and adopt new technologies.

SUPERVISORY RESPONSIBILITIES

·         Maintain department training checklists, job descriptions and work instructions.

·         Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

·         Direct and provide performance feedback, coaching, and mentoring to direct reports and other key staff.

·         Establish an environment which motivates and engages talent in the organization to achieve desired results.

·         Create an environment which supports the ongoing training and development of all staff.

·         Communicate departmental and organizational objectives and priorities regularly and effectively to the staff via 1:1, regular posted communication, and KPI’s

·         Continuously review and adapt organization design, training levels, and schedules to maximize performance of the team and encourage individual development.

·         Recommend changes in systems and/or procedures to reduce shipping error rate and improve inventory accuracy, taking ownership of determining root cause solutions and driving them to completion.

SHIPPING AND WAREHOUSING

·         Train, lead, support and manage teams on our pack/ship lines including Customer Outbound and Outside Services.

·         Prepare pick lists, pack, and ship parcel and LTL orders accurately using Shipping Systems

·         Safely operate all equipment including pallet wrap equipment, forklifts, and walkies.

·         Follow all safety procedures including lifting techniques and limits.

·         Verify items shipped to and received from outside vendors and update Visual ERP accurately.

·         Provide freight quotes for internal associates and external customers as needed.

·         Prepare Documents and Commercial Invoices for Export shipments as needed.

·         Process RMA dispositions and closeouts.

INVENTORY CONTROL

·         When practical, adheres to FIFO (first in, first out) when putting finished goods in stock and removing from stock.

·         Lead execution of cycle counts to maintain inventory accuracy, documenting root causes on variances over $500.  Make recommendations on improvements.

·         Perform inventory transactions when necessary.

ENVIRONMENTAL, HEALTH & SAFETY

·         Drive safety culture with pro-active hazard identification

·         Take personal responsibility for keeping yourself, co-workers and visitors free from injury by participating in and/or conducting risk assessments, workplace inspections, corrective actions and safety observations.

·         Reinforce safety margins through active participation in incident investigations, corrective actions managed shift changes, toolbox talks, pre-tasking, STOP WORK, and task scanning.

·         Maintain work area in a neat and orderly fashion and keep equipment in proper working condition.

QUALIFICATIONS

·         Results orientation; high levels of personal initiative, energy, and ownership

·         Inquisitive mind; actively keeps abreast of new and developing technologies inside and outside of the industry.

·         Expertise in shipping and warehouse operations.

·         Strong team leadership and team facilitation skills; ability to work well across teams.

·         Strong service ethic; understands and embraces service relationship with internal and external customers; highly collaborative work style.

·         Good interpersonal and communication skills; ability to work equally well with peers, superiors, and subordinates.

·         Ability to thrive in a fast-paced environment with rapidly changing priorities.

·         Strong project management skills.

·         Demonstrated ability to develop creative business solutions, good judgment and decision-making ability.

EDUCATION / EXPERIENCE. 

·         AS degree in Business or Technical discipline or Five (5) years of related job experience.

·         Experience using ERP systems and understanding of shipping, warehouse and material management transactions.

·         Demonstrated experience developing and improving processes.

·         Proven track record of leading successful teams focused on operational excellence.