Walkin 23 August Ward Nurse

Job Title: Ward Nurse Department: Nursing / Patient Services Location: Sir H. N. Reliance Foundation Hospital, Girgaon, Mumbai Qualification: B.Sc.

Nursing (Mandatory) Experience: Minimum 3 years in clinical nursing or hospital operations (preferably in discharge coordination or patient services) Shift Timing: Rotational shifts between 7:00 AM 10:00 PM (including weekends on a roster basis) About Sir H. N. Reliance Foundation Hospital: Sir H.

N. Reliance Foundation Hospital is a 345+ bedded hospital, one of Mumbais leading multi-specialty quaternary care hospitals located in Charni Road, South Mumbai. Renowned for patient-centric care , advanced infrastructure, and compassionate service NABH-accredited with globally benchmarked clinical protocols and technology Committed to clinical excellence, seamless care delivery , and dignified patient experiences Role Overview: The Ward Nurse plays a vital role in coordinating and managing the complete discharge process from the point of provisional discharge until the patient physically exits the hospital.

This role requires a smart, proactive professional with strong communication skills, clinical awareness, and the ability to manage multiple stakeholders efficiently to ensure a smooth and timely discharge experience for every patient. Key Responsibilities: 1. Discharge Process Coordination: Take ownership once the discharge is marked as provisional Liaise with treating consultants and residents for timely preparation of discharge summaries Review and validate all discharge documentation for accuracy and completeness 2.

Patient & Family Education: Clearly explain all post-discharge instructions including: Medications Dietary guidance Activity restrictions and wound care Follow-up appointments and red flags Use clinical awareness to answer patient/family queries and escalate where deeper medical input is required 3. Interdepartmental & Stakeholder Communication: Collaborate with: Billing & Finance for final bill settlement TPA/Insurance Desk for documentation, approvals, or delays Pharmacy, Dietary, Transport, Housekeeping , etc. to ensure discharge readiness Ensure all non-clinical patient concerns (laundry, food, personal items, room queries) are resolved before exit 4. Discharge Experience Oversight: Be the single point of contact for patients and families during discharge Identify and address bottlenecks to ensure smooth discharge experience Maintain real-time escalation logs and process feedback Candidate Requirements: B.Sc.

Nursing with valid nursing council registration Minimum 3 years of clinical or hospital operations experience Strong verbal and written communication skills in English, Hindi, and preferably Gujarati and Marathi Confident, smart, and proactive in stakeholder management (Doctors, Billing, TPA, Admin, etc.) Good understanding of basic clinical practices to assist with patient education and discharge clarity Compassionate and professional attitude in patient-facing situations Language Requirement: We are looking to hire a minimum of 6 nurses who are fluent in Gujarati , in order to support and communicate effectively with our large Gujarati-speaking patient population. What We Offer: The opportunity to be part of one of Indias most respected and modern healthcare institutions A supportive, learning-focused, and high-performance work culture Exposure to complex hospital operations and end-to-end patient experience management