VP, Warehouse Operations

VP, Warehouse Operations

PRIMARY PURPOSE

To provide strategic leadership and operational oversight for warehouse, print production, and fulfillment operations. Ensure consistent, compliant, and high-quality execution across all workflows while driving financial performance, operational efficiency, and scalable growth. Lead cross-functional teams and develop operational strategies that support productivity, accuracy, regulatory adherence, and service excellence.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Operational Leadership

• Direct end-to-end operations across shipping/receiving, product processing, destruction, print production, fulfillment, and DEA-regulated activities.
• Establish and standardize processes to ensure consistency, efficiency, and scalability across all sites.

Regulatory Compliance & Risk Management

• Ensure compliance with all applicable federal, state, and industry regulations (e.g., DOT, OSHA, FDA, NABP, DEA, EPA).
• Develop and enforce policies, procedures, and controls aligned to internal standards and regulatory requirements.
• Review contracts impacting operations, identifying risk exposure and feasibility of execution.

Financial & Business Performance

• Own P&L performance for assigned operations, including budgeting, forecasting, and cost management.
• Identify and execute margin improvement and cost optimization initiatives.
• Partner with leadership to develop and implement business plans that drive growth and profitability.

Leadership & Talent Development

• Lead, coach, and develop operations leadership teams to drive performance and engagement.
• Build organizational capability through effective workforce planning, training, and succession development.

Continuous Improvement & Strategy Execution

• Serve as an escalation point for operational issues and drive resolution of complex challenges.
• Lead continuous improvement initiatives to enhance service delivery, efficiency, and quality outcomes.

Stakeholder & Client Engagement

• Build and maintain strong relationships with internal partners, clients, and external stakeholders.
• Ensure operational execution aligns with client requirements and service commitments.

Additional Functions and Responsibilities

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travel as required based on business needs.

Supervisory Responsibilities

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
• Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university highly preferred. Graduate Degree or studies a plus.

Experience

• Ten (10) years of professional warehousing, logistics, or related operational experience.
• Five (5) years of experience in a senior leadership role with direct accountability for multi-function operations.
• Demonstrated experience managing P&L, budgets, and strategic initiatives.

Skills & Knowledge

• Deep operational and regulatory expertise across complex, multi-site environments
• Enterprise-level business acumen with strong strategic and operational judgment
• Strong oral and written communication, including presentation skills
• Advanced financial acumen and analytical capabilities
• Strong operational discipline with attention to process detail and organizational rigor
• Excellent relationship management, with strong negotiation, collaboration, and interpersonal skills
• Proven leadership in team development, organizational effectiveness, and change management
• Proficiency in Microsoft Office and enterprise business applications

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical

Computer keyboarding, occasional lifting, walking, travel as required.

Auditory/Visual

Hearing, vision, and talking. Must maintain valid driver’s license.

NOTE: Participation in compliance programs, including DEA prescribed background screening and credit check required for this position. Pre-employment and regular drug testing is also required for this position.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

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