Vice President – Wholesale KYC Screening Operations Manager

Organization Description

 . Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Employer Description 

. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do.

We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Job Description

This is an opportunity for a highly skilled KYC professional to progress their career in a growing and dynamic international organization. 

If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at . Morgan Chase. 

This Vice President role will lead a 14-person Central Alerts Unit (CAU) Buenos Aires team within Wholesale KYC Operations (WKO) conducting Specialized Due Diligence (SpDD) and providing guidance on KYC requirements for Politically Exposed Persons (PEPs) and Financial Crime Media (FCM). The VP will set expectations, coach talent, manage risk escalation, and partner closely with the Front Office, Onboarding, Compliance, and Checker functions to ensure alignment to regulatory requirements and internal standards.

The WKO CAU Manager will be based in Buenos Aires, Argentina.

Leadership Accountabilities & Scope

People leadership: Lead, coach, and performance-manage a 14-person SpDD team; build capability through structured training, feedback, and succession planning.

Operational ownership: Set execution standards and ensure consistent delivery against internal policies, regulatory expectations, and agreed service levels.

Risk management & escalation: Drive risk-based decisioning and timely escalation of material findings/issues; ensure clear documentation and rationale.

Stakeholder leadership: Influence and align cross-functional partners (Front Office, Operations, Onboarding, Compliance, Checker functions) to remove blockers and deliver high-quality KYC outcomes.

Continuous improvement: Champion a change mindset—identify themes, root causes, and control/process opportunities; lead initiatives that improve quality, efficiency, and control effectiveness.

Key Responsibilities

Required Qualifications

Preferred Qualifications