UK-Sales advisor (M/F)

Overview

In this role, you represent Chaumet and deliver the brand experience to clients in a luxury retail setting. You drive boutique sales while nurturing client relationships and showcasing Chaumet’s heritage and contemporary vision. You work with a cross-functional team to achieve commercial objectives and contribute to a premium customer journey.

This position offers involvement in events, clienteling, and visual presentation to support sustainable growth and brand ambition.

• Act as ambassador of the Maison to clients and provide warm, luxurious welcome
• Assist clients in selecting pieces and guide them through the purchasing process
• Play a key role in the sales ceremony and create an emotional journey for clients
• Develop and retain a client portfolio; expand reachable client base
• Engage in clienteling activities and invite clients to Maison events
• Anticipate VIP visits and prepare appropriate selections
• Contribute to boutique performance and meet sales objectives
• Participate in stock management, security and cashier procedures
• Collaborate on Visual Merchandising for windows and in-store displays
• Support reporting on performance indicators and customer feedback
• Participate in after-sales and stock-keeping activities
• Contribute to teamwork, meetings, and events with HQ
• Support client database development and data updates
• Provide feedback to store management and act as a reference for client discussions

• 1–2 years of experience in a commercial role, ideally in luxury/jewellery
• Commercial mindset with goal-driven attitude
• Passion for jewellery and Chaumet Maison
• Empathy, listening skills, and strong interpersonal abilities
• Business acumen and storytelling skills
• Fluency in English; additional languages a plus
• Strong written and oral communication skills
• Brand-aligned customer service orientation
• Ability to work in a fast-paced, collaborative environment

• empathy
• listening
• personability
• storytelling
• team collaboration
• English fluency