Transport Management

1. Role Purpose

To lead and govern end-to-end transport and mobility operations across the organization, ensuring safe, reliable, cost-effective, and compliant movement of employees through centralized transport systems, vendor management, and route optimization.

2. Key Responsibilitie

sA. Transport Operations & Fleet Managemen

• tOversee daily transport operations across locations (employee movement, shuttle services, pool vehicles, etc.
• )Ensure availability, uptime, and utilization of fleet (owned & outsourced
• )Monitor driver deployment, trip tracking, and operational efficienc

y
B. Vendor & Contract Manageme

• ntManage transport vendors, fleet operators, and service provide
• rsDefine and monitor SLAs (on-time performance, safety, service qualit
• y)Lead commercial negotiations, contract renewals, and vendor performance revie

ws
C. Route Planning & Optimizat

• ionDesign and optimize routes, rosters, and capacity plann
• ingImplement route optimization tools and GPS-based tracking syst
• emsImprove load factor, trip efficiency, and cost per employee/t

rip
D. Transport Management System (TMS) Govern

• anceDrive implementation and governance of Transport Management System (
• TMS)Ensure accurate trip validation, billing control, and discrepancy resolution f
• lowsLead automation of dispatch, tracking, and reporting proce

sses
E. Cost Optimization & Budget Co

• ntrolMonitor transport spend across BUs and loca
• tionsDrive cost-saving initiatives thr
• ough:Route rationaliz
• ationVendor consolid
• ationFuel efficiency & utilization improve
• mentsTrack and report cost per km / cost per employee me

trics
F. Safety & Compliance Gove

• rnanceEnsure compliance
• with:Road safety regul
• ationsDriver background verification & tr
• ainingVehicle fitness, permits, ins
• uranceImplement and monitor EHS standards and incident management pro

tocols
G. Employee Experience & Service D

• eliveryEnsure safe, reliable, and timely transport services for em
• ployeesManage and resolve employee complaints and esca
• lationsImprove service quality and adherence to pickup/drop sc

hedules
H. Governance, MIS & Reporting (Critical for yo

• ur role)Develop centralized transport dashboards / t
• rackers:Vehicle uti
• lizationOn-time per
• formanceCost
• analysisVendor per
• formancePresent monthly governance reviews to leadership/p
• romotersDrive BU-wise transport governance a

ssurance
3. Key Deliverabl

• es / KPIsOn-time perfor
• mance (%)Fleet utiliz
• ation (%)Cost per km /
• employeeVendor SLA adhe
• rence (%)Safety incidents / complia
• nce scoreRoute optimization sa

vings (%)
4. Qualifications &

• ExperienceGraduate / MBA
• preferred12–20+ years’ expe
• rience in:Transport / Fleet Management / Mobilit
• y ServicesEmployee transportation or large-scale
• operationsExperience managing multi-location transport operations &am

p; vendors
5.

• Key SkillsTransport & Fleet
• OperationsVendor & Contract
• ManagementRoute Optimization &
• ; AnalyticsCost Control &
• ; BudgetingTMS / GPS Track
• ing SystemsSafety & Compliance

Governance
6. Reporti

• ng StructureReporting to: Head – Group Ad
• ministrationManaging: Transport leads / vendors / fl

eet partners

• 
  7. Role TypeCorporate / Internal Transpo
• rt ManagementPan-India / Multi-location go