Technical Account Manager(TAM)-Supply chain/WMS/Logistic domain | 4- 10 Years | Night shift | Bangalore | Immediate joiner

We are hiring for TOP MNC for Technical Account Manager(TAM)- Supply-chain/Where-house/Logistic domain.

Location - Bangalore

Experience - 4 - 10 Years

Salary- Max 15- 18LPALPA

Notice Period - Immediate - 15Days max.

Shift - Flexible to work in shifts (3PM: 12AM & 5PM - 2AM Both)

Please Note- Need to be flexible work from office all 5 Days.

Cab- Yes

Qualification- Graduate and postgraduate

Skills Required

• 3+ years in client-facing roles (e.g., delivery or Enterprise Product/Application Support)

•Must have experience in Java/JavaScript

• Familiarity with technologies such as SQL and JSON is a plus.

• Strong communication and interpersonal skills.

• Strong understanding of SaaS technology and deployment methodologies.

• Excellent organizational skills and attention to detail.

• Ability to adapt to client environments and work cultures.

• Empathetic, patient, and solution-oriented mindset.

• Ability to manage multiple tasks in a fast-paced environment.

1) User Onboarding:

o Guide new users through the onboarding process, ensuring a smooth transition.

o Coordinate account setup and configuration, providing initial support and resources.

2) User Adoption:

o Engage with clients to proactively drive product adoption through tailored strategies,

resources, and best practices.

3) Training Coordination:

o Plan, schedule, and deliver training sessions for users, both in-person and virtually.

o Create and maintain training materials, ensuring they are up-to-date and accessible for

clients.

4) Support Coordination:

o Serve as the primary point of contact for client inquiries, providing timely and accurate

responses.

o Serve as the primary technical contact for assigned clients, performing routine

maintenance and troubleshooting.

o Collaborate with internal support teams to resolve user issues and escalate complex

inquiries as necessary

5) Documentation and Reporting: o Maintain detailed records of client interactions and support requests. o Prepare reports on user engagement, feedback, and training effectiveness for management review.

Interested candidates please share resume on below details

Share CV on: [email protected]

Call to: Amzad Ali - 9900024952