Sr. Business Analyst

| Location: Hartford, CT or Houston, TX | Contract We are seeking an experienced Senior Business Analyst to support critical system development and process improvement initiatives within a dynamic IT environment. This role involves close collaboration with business stakeholders and technical teams to drive requirements gathering, process analysis, and solution design, primarily focused on business processes and systems integration. Key Responsibilities Leads requirement gathering sessions and facilitates workshops with business stakeholders to elicit detailed system and process requirements.

Analyzes existing systems and business processes to identify inefficiencies and opportunities for improvement. Develops and documents business process models, including process flow diagrams, using industry-standard tools. Acts as a liaison between technical teams and business units to ensure alignment of technical solutions with business needs.

Creates comprehensive business requirements documents (BRDs), user stories, and swimlane diagrams to communicate functional needs. Translates business requirements into system specifications, collaborating with architects and developers to design logical and physical data models. Ensures traceability of functional and technical specifications to original requirements, maintaining comprehensive documentation.

Supports scope definition, business case development, and cost-benefit analysis to inform project decisions. Participates in solution design reviews, providing input to ensure technical feasibility and compliance with internal standards. Assists in testing activities, including review of test scenarios, validation of releases, and providing UAT support to stakeholders.

Prepares reports, presentations, and demos to communicate project progress and solutions to stakeholders. Collaborates with project managers to review project scope, progress, and deliverables, including backlog grooming and ROI modeling. Maintains project documentation repositories and ensures proper version control and accessibility.

Supports strategic planning efforts by contributing to roadmaps and ongoing process improvement initiatives. Required Qualifications 7+ years of experience as a Business Analyst in digital or IT projects. Proven expertise in business process analysis, requirements elicitation, and documentation.

Proficiency with process modeling tools and techniques, including swimlane diagrams. Experience with Agile, BABOK, and Waterfall methodologies. Hands‑on experience with Jira and Confluence.

CCBA or CBAP certification. Working knowledge of Salesforce, SQL, and data mapping. On-site work environment.

Preferred Qualifications Experience with system integration projects and technical solution design. Familiarity with requirements management and traceability practices. Strong analytical and problem‑solving skills.

Excellent communication and stakeholder management abilities. About Delphi-US – Peacemakers In The Talent War Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation's best and brightest Technical & Professional Talent and positions our nation's finest employers to further their competitive advantages.

Delphi's core technical focus includes Data Sciences & Analytics, Modern AI/ML Model Monetization, Cloud Engineering, Cyber Security, ERP Rescue; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and much of the USA's Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client's success. Our proprietary skill‑based and cultural matching process results in higher qualified project teams, custom curated for our client's specific technical & functional goals.

We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results. #J-18808-Ljbffr