There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorganChase within Neovest, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
You will blend release management discipline with hands-on engineering to automate deployment and monitoring workflows across cloud and server environments..
Job responsibilities
Leads and coordinates release planning by maintaining a release calendar, communicating dependencies, and managing release windows across teamsDesigns, builds, and improves automated continuous integration and continuous delivery pipelines, including gating, rollback, and promotion strategiesImplements deployment strategies (such as blue/green, canary, and phased rollouts) and coordinate post-deploy validation, hotfixes, and recovery actionsEngineer reliability improvements by defining and operationalizing service level indicators and service level objectives, alerts, and error budgetsDevelops and maintain infrastructure, configuration, and network as code to support secure, repeatable environmentsAutomates repetitive operational and release tasks using scripting and software engineering best practicesTroubleshoots complex production issues across applications, cloud infrastructure, and networking layers, partnering with domain experts as neededImproves observability through telemetry, dashboards, and actionable alerting using industry-standard monitoring and logging toolsPromotes site reliability engineering best practices by sharing knowledge, reviewing designs, and contributing to operational readiness across the teamRequired qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 5+ years applied experience5+ years of experience supporting production services with a focus on availability, reliability, and operational excellenceProficiency in at least one programming or scripting language (for example, Python, C#, or Java) used for automation and toolingHands-on experience designing or operating continuous integration and continuous delivery pipelines, including source control workflows and release controlsExperience implementing and using observability practices (white-box and black-box monitoring, telemetry, and service level objective alerting)Experience working in multiple cloud platforms and Windows/Linux server environmentsFamiliarity with containers and container orchestration (for example, Kubernetes, Azure Kubernetes Service, or Docker)Ability to troubleshoot common networking technologies and issues in distributed environmentsStrong communication skills, with the ability to collaborate across engineering, operations, and non-technical stakeholders with limited supervision
Preferred qualifications, capabilities, and skillsStrong understanding of release engineering practices, GitOps, branching strategies, and change management disciplineExperience with incident management, on-call operations, capacity planning, and reliability engineering practicesExperience authoring pipeline configuration (for example, YAML) and infrastructure templates (for example, Terraform, ARM, or Bicep)Demonstrated ability to assess risk, remain calm under pressure, and drive clearAzure experience preferred; Google Cloud Platform exposure is a plus