Site Manager

Supervise all daily operations and monitor site performance Ensure the service team meets quality standards based on the scope of work using provided Q/A applications, and regular walkthroughs Maintain adequate staffing levels Train team members according to standard operating procedures Ensure completion of daily cleaning and washroom logs Perform supply orders and submit equipment repair/maintenance requests as required Attend site-related operations, client, or company meetings Client Relationship Building and Management (25% Time Spent) Liaise with Property Management and key stakeholders on operation requirements, changes, and updates. Ensure the site schedule is completed and communicated to the client and team Maintain high-quality client relationships through regular communication and visits. Health and Safety Compliance (20% Time Spent) Ensure the cleaning team completes regulatory training such as WHMIS, Bloodborne Pathogens, etc.

Ensure full compliance with WCB regulations related to health and safety Perform site supply audits and verify the correct delivery of all site supplies. Ensure correct storage and labelling of all products. Strategic Planning and Reporting (15% Time Spent) Check the monthly service hours balance and develop a staffing plan accordingly Note and complete additional work requests outside the scope of work through work ticketing system Provide reports on site performance and make recommendations for improvement Ad Hoc Responsibilities: Perform other duties as assigned by the Operations Manager, Key Stakeholders, or Senior Leadership Team.

Knowledge, Skills and Abilities: Proven experience managing janitorial or custodial teams in a commercial or industry setting. In-depth knowledge of health and safety regulations Strong leadership skills with the ability to manage, motivate, and develop a diverse team of service staff Excellent communication and interpersonal skills Strong ability to oversee daily operations, ensuring quality and efficiency of service deliverables Exceptional problem-solving abilities with proactive approach to addressing and resolving operational issues Ability to prioritize tasks and manage time effectively, especially in a fast-paced environment Experience in managing supplies and inventory, including ordering, auditing, and maintaining equipment Skilled in training staff according to established standard operating procedures and ensuring continuous development Comfortable using basic computer software (MS Office) for scheduling, reporting, and communication purposes #J-18808-Ljbffr