Site Manager/Assistant Manager

Job Description Job Description Wash Plus Laundry — Job Posting: Manager/Assistant Manager Company: Wash Plus Laundry Location: Campbell CA Job Title: Site Manager / Assistant Manager Reports To: Owner / Managing Member Employment Type: Full-Time Schedule: Days,Holidays, Evenings Weekends may be required About Us washplus was created for today’s discerning customer — those who value quality, convenience, cleanliness, and time. With advanced technology, modern design, and customer-first service, we set a new standard for what a laundromat can be. Our mission is to elevate the laundromat experience – join us in our journey!

Position Summary The Manager/Assistant Manager oversees daily operations, ensures an exceptional customer experience, supervises staff, manages equipment and facility maintenance, and helps drive efficiency and growth. This position plays a key role in delivering a high‐quality laundry environment and maintaining a clean, organized, and safe space for guests. Key Responsibilities • Manage day‐to‐day operations of the laundromat including opening/closing duties. • Provide outstanding customer service — greet guests, assist with machines, resolve issues. • Supervise, train, and schedule attendants. • Maintain a clean, comfortable, and inviting store environment. • Monitor and maintain commercial washers, dryers, vending machines, and payment systems. • Coordinate repairs and vendor service calls when needed. • Manage inventory and reorder supplies (soap, vend products, parts, cleaning supplies). • Control cash handling and reconcile payments when applicable. • Monitor business performance metrics including turns per day and machine uptime. • Support customer loyalty programs and marketing initiatives. • Enforce health, safety, and cleanliness standards.

Qualifications • High school diploma required — college preferred. • Excellent communication and customer‐service skills. • Mechanical aptitude and ability to troubleshoot laundry equipment. • Ability to multitask in a fast‐paced, hands‐on work environment. • Availability on weekends and evenings as needed. • Ability to stand/walk for extended periods and lift moderate weight. • Bilingual English/Spanish very desirable. • 3+ years’ experience managing a fast paced, high volume, customer service-oriented business preferably in service or retail setting. Laundry or hospitality experience a plus. • Proven experience in managing the financial health of a retail operations including but not limited to P&L oversight, driving revenue and managing costs. • Proven ability to create an inclusive and dynamic team and work environment. Proactive, self-starter who can work well both independently and as part of a team. • Solid business acumen • Proven ability to recruit, motivate, train and retain a team • Strong organizational and time management skills Compensation & Benefits • Competitive compensation based on experience. • Performance‐based bonuses. • Employee laundry benefits. • Flexible scheduling / paid time off • Growth opportunities as additional locations open. • Pay range $52K - $72K per year, based on experience.

Company Description washplus was created for today’s discerning customer — those who value quality, convenience, cleanliness, and time. With advanced technology, modern design, and customer-first service, we set a new standard for what a laundromat can be. Our mission is to elevate the laundromat experience – join us in our journey!

Company Description washplus was created for today’s discerning customer — those who value quality, convenience, cleanliness, and time. With advanced technology, modern design, and customer-first service, we set a new standard for what a laundromat can be. Our mission is to elevate the laundromat experience – join us in our journey!