ServiceNow Solution Designer

ServiceNow Solution Designer

Experience: 7+ years

Language Requirement: Advanced English (written and verbal)

Education: Bachelor's Degree completed in Technology, Computer Science, Information Systems, Engineering, or a related field.

About the Role

We are looking for an experienced ServiceNow Solution Designer to join our team and support strategic initiatives for NextEra . This role is ideal for a seasoned professional with strong expertise in ServiceNow architecture, solution design, and enterprise-scale implementations.

The successful candidate will be responsible for designing scalable and innovative ServiceNow solutions, collaborating with business and technology stakeholders, and ensuring that platform capabilities align with business objectives and industry best practices.

Required Qualifications

• 7+ years of professional experience in IT and enterprise solutions.
• Strong hands-on experience with the ServiceNow Platform .
• Proven experience designing and architecting enterprise-level solutions.
• Ability to translate business requirements into scalable technical solutions.
• Experience integrating ServiceNow with external systems, applications, and platforms.
• Strong knowledge of platform governance, scalability, architecture principles, and ServiceNow best practices.
• Experience providing technical leadership and guidance to development and implementation teams.
• Excellent stakeholder management and communication skills.
• Advanced English proficiency for meetings, workshops, and collaboration with global teams.

Key Responsibilities

• Design end-to-end ServiceNow solutions aligned with business and operational requirements.
• Define platform architectures, integration strategies, technical standards, and design patterns.
• Support technical teams throughout implementation, deployment, and enhancement phases.
• Identify opportunities for automation, optimization, and process improvements using ServiceNow capabilities.
• Ensure solution quality, performance, scalability, security, and adherence to platform best practices.
• Create and maintain technical documentation, architecture diagrams, and solution design artifacts.
• Act as the primary liaison between business stakeholders and technology teams.
• Provide technical recommendations and strategic guidance on ServiceNow platform capabilities.
• Promote innovation through the adoption of new ServiceNow features, modules, and functionalities.
• Support governance processes and ensure alignment with enterprise architecture standards.
• Participate in solution reviews, design workshops, and strategic planning initiatives.

Preferred Qualifications

• ServiceNow certifications are highly desirable.
• Experience with ITSM, ITOM, ITBM/SPM, HRSD, CSM, or related ServiceNow modules.
• Knowledge of cloud technologies, APIs, and enterprise integration patterns.
• Experience working in Agile and large-scale enterprise environments.
• Expertise in digital transformation and process automation initiatives.

What You Can Expect From Us

• Continuous professional development aligned with your career goals.
• Opportunities for international experience and exposure to global projects.
• A collaborative, diverse, and innovative work environment.
• Mentorship and career growth opportunities.

Benefits

• Health Insurance
• Dental Plan
• Life Insurance
• Transportation Allowance
• Meal/Food Allowance
• Childcare Assistance
• TotalPass
• 24/7 Employee Assistance Program (psychological, legal, and financial support)
• Certification Reimbursement
• Learning Platform with free training and courses
• Employee Referral Bonus Program
• Recognition Program
• Mentorship and Career Development Platform