Service and Operations General Manager

Join Cummins as a General Manager specializing in Service and Operations in Edmonton, AB. Drive operational excellence while fostering a culture of customer satisfaction. In this pivotal role, you will be responsible for overseeing operational performance, ensuring both financial discipline and strategic alignment across the organization.

With a focus on customer relations and team development, you'll navigate market challenges to capitalize on growth opportunities and maintain high standards of service quality. Key Responsibilities: • Achieve operational and P&L performance metrics • Develop actionable business strategies from long-term goals • Optimize customer engagement and satisfaction • Facilitate cross-functional collaboration • Lead Six Sigma and improvement initiatives Requirements: • Expertise in customer relations and service management • Experience with strategic planning and change management • Knowledge of the Western Canada market • Engineering or Business degree required • Union management experience is an asset Partner with Cummins to drive business growth through exceptional service in the Edmonton area. #J-18808-Ljbffr