Senior Technical Writer
Johnson Controls
Job Description
What You Will Do
We are lookingforanexperienced and motivatedtechnical communicatorwhowants to make a difference.
Thetechnical writerisatechnical documentation specialist who candeliver high quality content andguidejunior team membersto do the same.As partofthe Global Technical Communicationsteamlocated in Cork,you willsupportJohnson Controls business units to fulfiltheir technical documentation requirements. The technical writerplaysan important role inimplementingthe tech comms roadmap. Youwill work closely with stakeholder teams to deliver technical content according toproductdeadlines.
How You Will Do It
The Senior technical writerindependentlydevelopscomplex documentsanddocument strategiesfor team members. You will work with engineers to obtain source material and will supervise othertechnical writers in the creation ofdocumentationsetsfor new products (mainly JCI Data Centre cooling Products).As anexpert in the technical writingfield, youwill implementstandardindustrystyleguidesinaddition totheJCI house style. Youwillwork withdocument control andpeer review systems.Youwillinteract with engineers from around the world.You shouldadaptreadily to changing work demandsandmaintain composure under pressure.You mustworkeffectively withpeers,shareinformation,demonstrateintegrity,and deliver on yourcommitments.
What We Look For
- Extensiveexperiencewriting and editing technical content.
- Four year degree in a writingor technicaldiscipline (technicaldocumentation,journalism,English,computer science).
- 2 yearsas a mid-level technical writer.
- Expertiseincreatinga variety ofoutputsincludingPDFs, web, help files, andotherdigital media.
- Experienceunderstanding ofdocumentation softwaresuch asArbortext,Oxygen,Framemaker,MadCapFlare, etc.
- Ability to createraster and vectorillustrations with minimal supervision usingstandard tools such asAdobe Photoshop,Illustrator, or GIMP.
- Knowledge ofestablished processes, style guides, and best practices for the design and creation of technical content.
Preferred Qualifications – Education, Skills & Experience
- Background in topic-based writing
- Planning and scheduling skills
- Project managementskills
- KnowledgeofDITAor other XML standards
- Experience withAPI documentation
- Experience working on global team