Senior Social Media Manager

We're partnering with a fast-growing provider of business compliance and support services, building a modern, fully integrated platform that helps entrepreneurs start, run, and scale with confidence. With strong revenue growth, over a million businesses supported to date, and ambitious plans to multiply in size over the next three years, this is a business entering an exciting new chapter.

As a Senior Social Media Manager, you will take ownership of a social strategy in the middle of a genuine revamp - real scope to shape direction, not just execute a playbook. You will lead content across TikTok, Instagram, LinkedIn, and YouTube for a brand that wants to make business content genuinely entertaining, and move away from dry, corporate B2B messaging towards bold, social-first storytelling.

Responsibilities

• Create engaging, social-first content that informs and inspires an audience of ambitious founders
• Appear on camera where appropriate, bringing energy and personality to content
• Champion social media internally, encouraging wider team engagement
• Use performance insights to continuously refine content and strategy
• Stay ahead of platform trends and algorithm shifts to keep content fresh

Your Profile

• Extensive experience creating and managing social content, with strong TikTok expertise
• Highly creative, with a track record of developing ideas that genuinely engage
• Confident directing colleagues and senior stakeholders on content
• Comfortable on camera; presenting experience is a plus
• Curious and willing to get to grips with complex, less obviously "exciting" subject matter

At Pivotal, we celebrate diversity and are committed to creating an inclusive recruitment process. We welcome applications from people of all backgrounds and experiences.

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