Senior Process Manager - Payroll & Time Management

Overview

In this role you drive the global payroll and time management landscape, shaping standards and enabling large-scale transformation. You act as a senior subject matter authority within the GBS Total Rewards framework, partnering with IT, HR, and Centers to deliver system optimizations and compliant processes. You lead cross-country initiatives end-to-end, translating strategy into actionable roadmaps and ensuring audit-proof governance.

This is an impact role at scale, combining process design with global rollout and regulatory awareness.

• Manage and standardize global payroll and time processes across regions
• Collaborate with IT, HR, and GBS Centers on system implementations and process transitions
• Translate global strategy into roadmaps and drive change initiatives within SAP/ERP landscape
• Provide expert guidance on payroll/time-related processes and manage issue resolution
• Own or oversee modules within global payroll/time platforms and participate in lifecycle and release governance
• Maintain governance frameworks by contributing to SOPs, controls, roles, and authorization concepts
• Monitor performance, identify improvements, and implement efficiency and compliance enhancements
• Stay updated on regulatory changes and industry practices
• Lead complex global initiatives and major system rollouts and regulatory changes
• Sparring partner for escalation on payroll/time process, system, and compliance topics
• Contribute to audit-proof design and cross-regional standardization
• Oversee end-to-end ownership of global payroll/time processes across regions

• Master's degree in business administration or related field
• Several years of experience in payroll/time management, preferably global
• Solid knowledge of SAP, SuccessFactors, or Workforce with hands-on operation/project experience
• Experience designing and improving processes with awareness of global standards and local needs
• Strong stakeholder communication across functions and regions
• Understanding of roles and authorization concepts and compliance in payroll processes; implementation experience is a plus
• Experience in cross-functional or international project environments
• Excellent command of written and spoken English
• Senior role: extensive experience in global payroll/time process design and governance
• Proven ability to work on complex projects in globally dispersed teams (preferred)

• cross-functional collaboration
• effective communication
• analytical thinking
• SAP
• SuccessFactors
• Workforce