Senior Data Center Technician

Portugal has become one of Europe's fastest-growing data centre markets, and this operator needs a Senior Break/Fix Technician who can get failed hardware back into production quickly. This is a hands-on diagnostics and repair role inside live, mission-critical halls.

About the opportunity

You will own hardware faults end to end - diagnosing, repairing, replacing and validating enterprise server, storage and networking equipment across customer environments. Installation and Smart Hands work forms part of the job, but the core of it is expert troubleshooting against tight SLA targets.

For roughly the first two months you will travel across Europe supporting customer deployments, taking technical training and learning the operational procedures. After that the role is permanently based in Portugal.

What you will be doing

• Diagnose and resolve hardware faults on enterprise servers, storage platforms and network equipment
• Replace FRUs including HDD/SSD, DIMMs, CPUs, power supplies, RAID controllers, motherboards, fans, NICs and Fibre Channel/Ethernet adapters
• Perform hardware diagnostics, POST analysis, BIOS/UEFI configuration, firmware verification and fault isolation
• Validate repaired systems through functional testing before returning them to production
• Respond to incidents and service requests within agreed SLAs, following change management in live environments
• Rack and stack enterprise servers, storage and network equipment; install and terminate structured copper and fibre cabling
• Install, replace and troubleshoot PDUs; support switch and router deployments
• Manage onsite spare parts, RMA processes, asset records and service documentation
• Act as the onsite technical representative, producing detailed service reports and keeping tickets current

What you will need

• Experience supporting enterprise, hyperscale or colocation data centres
• Strong enterprise server hardware break/fix experience in live production environments
• Excellent knowledge of Dell, HPE, Lenovo, Cisco, Supermicro or equivalent platforms
• Solid understanding of RAID, BIOS/UEFI, firmware management and hardware diagnostics
• Hands-on rack and stack, structured copper and fibre cabling, and PDU installation
• Experience in SLA-driven service environments using ITSM and ticketing platforms
• Excellent customer service and communication; fluent English
• Valid passport with unrestricted European travel, and willingness to travel extensively for the first two months
• Flexibility for shift work, on-call and occasional out-of-hours maintenance

Nice to have

• Hyperscale or colocation experience
• NVIDIA GPU infrastructure or AI/HPC environments
• HP/HPE enterprise server hardware
• Vendor certifications (Dell, HPE, Lenovo, Cisco, Supermicro, Juniper, Arista)
• CompTIA Server+ and ITIL Foundation
• Full driving licence

Working pattern

35 hours per week, earlies and lates between 07:00 and 19:00. European travel for the first two months, then permanently site-based in Portugal.

What is on offer

EUR 40,000 - EUR 45,000 plus a comprehensive benefits package, funded technical and vendor training, and clear progression within a growing international data centre organisation.

Apply

If you can find a hardware fault faster than most people can read the ticket, apply with your CV.

Keywords: Data Center Technician, Break/Fix Technician, Smart Hands, FRU Replacement, Server Hardware, RAID, BIOS, UEFI, Firmware, Rack and Stack, Structured Cabling, Fibre Optic, PDU, Hyperscale, Colocation, Mission Critical, Dell, HPE, Lenovo, Supermicro, Sines, Portugal