Italian Customer Service | Flight + Accommodation Included | Lisbon

Are you fluent in Italian and looking for a new professional opportunity in Portugal?

We are currently recruiting Italian-speaking professionals for Customer Support and Content Moderation roles with leading international companies based in Portugal.

Whether you're already living in Portugal or considering a relocation, these opportunities offer a dynamic international environment, professional development, and long-term career prospects.

Why Consider These Opportunities?

Work with globally recognized brands

Comprehensive paid training provided

Career development and internal growth opportunities

🤝 International and multicultural work environment

Competitive salary package and relocation support

Full-time employment contracts

Compensation & Benefits

We offer a competitive package designed to support your move and reward your language skills:

Salary: €1,262 gross per month (paid x12 months)

✈️ Full flight ticket reimbursement

Private room in a shared apartment provided

Fully paid training

Clear career progression opportunities into Quality Analyst, Team Leader, Trainer, and other specialist roles

Relocation Assistance Available

For eligible candidates relocating from another EU country, relocation support includes:

✈️ Flight ticket reimbursement

Accommodation provided (private room in a shared apartment)

🤝 Full support throughout the relocation and onboarding process

Typical Responsibilities

Customer Support Projects:

Assisting customers via phone, email, and chat

Resolving customer inquiries and providing professional support

Managing customer accounts and updating information

Delivering a positive customer experience

Content Moderation Projects:

Reviewing online content according to platform guidelines

Ensuring compliance with community standards and policies

Identifying and escalating policy violations when required

Maintaining high levels of accuracy and quality

Working Environment

Schedules vary depending on the project and may include:

Monday to Friday schedules

Rotational schedules including weekends

Different shift patterns depending on operational needs

Training is delivered on a full-time basis to ensure a successful onboarding experience.

What We're Looking For

✔ Italian language skills at C1 level or higher

✔ Good command of English

✔ Strong communication and interpersonal skills

✔ Customer-focused mindset

✔ Comfortable using digital tools and online platforms

✔ Previous experience is an advantage but not mandatory

✔ Willingness to relocate to Portugal if currently living abroad

Interested?

If you're looking for an international opportunity in Portugal and would like to learn more about the available projects, apply with your updated CV and we'll be happy to discuss which role could be the best fit for you.

We look forward to hearing from you!