Senior Business Analyst - SAP

Senior Business Analyst - SAP Glasgow Salary starting from £40,400 to £50,500 Permanent/Hybrid Closing Date: 29/04/26 Help us create a better future, quicker! What you'll be doing Define and optimise end-to-end business processes to meet regulatory, system, and market changes Lead root cause analysis and deliver practical, measurable improvement initiatives across Energy Retail Monitor system and process performance post-SAP changes, ensuring benefits realisation and cost reduction Analyse KPIs to proactively identify issues, risks, and improvement opportunities Own all analysis, insights, and recommendations related to internal and external performance Document current-state processes and translate business needs into clear functional requirements Test change requests and incidents delivered by third-party suppliers Collaborate closely with stakeholders, developers, and testers to drive continuous improvement What you'll bring Strong SAP Utilities expertise (CRM, IS-U; UI5) Advanced analytics capability (Python, Synapse SQL, Power BI) Proven experience delivering system improvements and IT change Hands‑on analytical skills, including SAP querying and data analysis Strong customer focus with excellent stakeholder management Ability to work effectively in a global, fast‑paced environment End‑to‑end process ownership mindset with strong problem‑solving skills Utilities industry experience with a solid understanding of deregulated gas and electricity markets Track record of driving continuous business, customer, and financial improvement Minimum criteria Excellent analytical and problem‑solving skills Ability to influence and communicate at all levels Strong prioritisation skills with focus on quality and delivery Previous experience delivering IT‑led change Proven experience proactively analysing systems to identify and implement improvements What's in it for you 36 days annual leave Holiday purchase – perfect your work/life balance with extra annual leave Share Incentive Plan and Sharesave Scheme Payroll giving and charity matched funding Technology Vouchers – save more and spread the cost of your technology purposes Count us in – pledge to reduce carbon emissions and help fight climate change Electric Vehicle Schemes – to help you transition to green/clean driving Cycle to Work scheme and public transport season ticket loans Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments Life Assurance (4x salary) Access to Savesmart financial wellbeing support Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy‑related support. If you need support, please reach out to [email protected].

Mobility Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements. #J-18808-Ljbffr