Scanning Field Technician

We are currently seeking a Truscan Field Technician to join our team in Adelaide, SA. This position is a travelling “on the road” role, with a Fly In, Fly Out schedule rotation.

This role is a key technical resource in rolling out, running and supporting our field‑deployable XRF‑analysis, hyperspectral and core photography systems. Platforms include Veracio’s Truscan and Minalyzer scanner units and supporting software.

Qualifications

• Must be authorized to work in Australia
• Field experience working on a drill rig; mining or exploration core facility (highly desirable)
• Understanding of handling and logging core samples (desirable)
• Excellent customer service orientation and ability to maintain relationships with key account customers and internal team
• Demonstrated interest in digital technologies and new innovations
• Excellent communication skills – oral and written
• Attention to detail and strong initiative
• Proficient in MS Office suite
• A current drivers’ licence
• Basic electrical and mechanical skills (desirable)
• 4WD and Senior First Aid (desirable)
• Ability to work on a varied roster

Responsibilities

• Troubleshooting and fault finding of technical and practical use issues tied to proprietary analytical equipment
• Understanding how to operate and troubleshoot our field‑deployable electronic equipment and supporting software
• Conduct field and workshop scanning activities
• Logistical support for field scanning operations
• Escalate and document incidents in line with company Issue Management System
• Escalate issues of moderate complexity to senior staff
• Travel regularly, including on short notice, to fulfil the above responsibilities
• Perform hands‑on troubleshooting, service and repairs
• Contribute to creation of SWP’s and training documentation
• Provide material support to Product Development teams through testing and reporting activities, and operational rollout
• Train client field technicians to safely and efficiently operate our field‑deployable analytical technologies
• Travel to field and other Veracio operational sites to perform duties where required
• Comply with EHS Policy and KPIs

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