Salesforce Developer

Job Title Salesforce Developer Division Data, Technology and Innovation Department Digital Systems Salary & Role Level National (Edinburgh and Leeds) £43,100 to £57,400 per annum; London £47,300 to £63,000 per annum. Salary offered will be based on skills and experience. The role is graded as Associate level 8 – Regulatory.

About The FCA And Team We regulate financial services firms in the UK to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Data, Technology and Innovation (DTI) division enables the FCA to be a digital‑first, data‑led smart regulator by delivering a secure, agile and cost‑effective technology and data ecosystem that drives better decisions, transparency and operational efficiency.

Sitting within DTI, the Digital Systems team delivers the systems that enable the FCA to be a more effective and smart regulator. Role Responsibilities Support the design, development and deployment of AI models and automations within Salesforce, focusing on Agentforce and Data 360 platforms. Work with stakeholders to understand business requirements and help translate these into practical AI solutions.

Configure, customise and optimise Salesforce AI features, supporting integration with existing systems and alignment with FCA guidelines. Assist with monitoring and maintaining AI models to ensure accuracy, relevance and compliance, contributing to ongoing improvements where required. Provide technical support to business users, including training assistance and resolving issues related to Salesforce AI functionality.

Create and maintain clear documentation for AI models, workflows and system integrations. Collaborate with IT security and risk teams to support data privacy and ensure AI solutions meet regulatory requirements. Keep up to date with developments in Salesforce AI, Agentforce, Data 360 and related technologies.

Minimum skills required Ability to document processes and technical specifications clearly and concisely. Excellent communication and stakeholder management skills. Proficient in Salesforce configuration, customisation and integration with third‑party systems.

Essential Experience with Salesforce platforms, particularly Agentforce and Data 360. Understanding of AI, machine learning and data analytics as applied within CRM environments. Understanding of data privacy, governance and regulatory requirements.

Benefits 25 days annual leave plus bank holidays. Hybrid model with a minimum of 40% office presence per month (50% for senior leaders, 60% for Directors and Executive Directors). Non‑contributory pension (8–12% depending on age) and life assurance at eight times salary.

Private healthcare with Bupa, income protection and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme tailored to lifestyle. Our values & culture Our colleagues are the key to our success as a regulator.

We are committed to fostering a diverse and inclusive culture that is free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation. Disability Confident We are a Disability Confident Employer.

People or individuals with disabilities and long‑term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements. #J-18808-Ljbffr