Salesforce Business Analyst + Admin

Job Title: Salesforce Business Analyst + Admin Experience: 5–7 Years Location: Mumbai (Onsite) Employment Type: Contract / Full-time Job Summary: We are looking for a dynamic Salesforce Business Analyst + Admin with 5–7 years of experience. The ideal candidate should have strong communication skills, confidence in stakeholder interactions, and hands-on experience in Salesforce administration along with business analysis. Key Responsibilities: Gather, analyze, and document business requirements from stakeholders Translate business needs into Salesforce functional solutions Configure and manage Salesforce (workflows, flows, reports, dashboards) Act as a bridge between business teams and technical teams Conduct user training, UAT support, and documentation Ensure data quality, security, and system performance Provide ongoing support and enhancements for Salesforce platform Required Skills & Experience: 5–7 years of experience as a Business Analyst and Salesforce Admin Strong hands-on experience with Salesforce configuration and customization Good understanding of Sales Cloud / Service Cloud Excellent communication and stakeholder management skills Confident personality with strong problem-solving abilities Experience in requirement gathering, documentation, and UAT Mandatory Skills: Salesforce Admin , Salesforce Business Analyst Certification Experience in Agile/Scrum environments Experience in Apex / integrations (good to have)